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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
flexible scheduling options
Opportunities for advancement
Discounted meals
medical benefits
Dental benefits
vision benefits
Dynamic and fun work culture
Job Description
Buffalo Wild Wings is a leading American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, delicious wings, and an exciting environment to watch sports. With locations across the United States and beyond, Buffalo Wild Wings has established itself as a favorite destination for sports enthusiasts and families looking to enjoy great food, drinks, and a fun experience. The brand prides itself on providing exceptional guest service, creating a memorable environment filled with energy, camaraderie, and sports excitement. Join us as a Guest Services Greeter and become a vital part of our passionate team that thrives on delivering legendary experiences to everyone who walks through our doors.
As a Guest Services Greeter at Buffalo Wild Wings, you will be the face of our establishment and the first point of contact for guests entering the restaurant. Your role is crucial in setting the tone for the entire guest experience by offering a warm welcome and engaging with guests to ensure they feel valued and excited for their visit. This position requires someone with an enthusiastic attitude, strong communication skills, and a commitment to our core values of Sportsmanship, Hustle, Spontaneity, Community, and Fun. You will manage the waitlist and seating process efficiently, helping to maintain a smooth flow of guests through the restaurant and ensuring prompt seating that aligns with operational needs. Working in our energetic sports bar environment, you will contribute to a positive team atmosphere where the spirit of the game is always alive.
This role is perfect for individuals who are eager to develop their career in hospitality or customer service. Whether you plan to grow within Buffalo Wild Wings or leverage this experience for future opportunities, the skills you gain here will be valuable. The company offers flexible scheduling options, competitive benefits, and a chance to work in a dynamic, friendly culture that celebrates teamwork and passion for sports. As part of our team, you’ll enjoy discounted meals and have access to medical, dental, and vision benefits for eligible employees. If you thrive in a fast-paced, guest-focused setting and want to be a part of a winning team, this role is an excellent step in your career journey.
As a Guest Services Greeter at Buffalo Wild Wings, you will be the face of our establishment and the first point of contact for guests entering the restaurant. Your role is crucial in setting the tone for the entire guest experience by offering a warm welcome and engaging with guests to ensure they feel valued and excited for their visit. This position requires someone with an enthusiastic attitude, strong communication skills, and a commitment to our core values of Sportsmanship, Hustle, Spontaneity, Community, and Fun. You will manage the waitlist and seating process efficiently, helping to maintain a smooth flow of guests through the restaurant and ensuring prompt seating that aligns with operational needs. Working in our energetic sports bar environment, you will contribute to a positive team atmosphere where the spirit of the game is always alive.
This role is perfect for individuals who are eager to develop their career in hospitality or customer service. Whether you plan to grow within Buffalo Wild Wings or leverage this experience for future opportunities, the skills you gain here will be valuable. The company offers flexible scheduling options, competitive benefits, and a chance to work in a dynamic, friendly culture that celebrates teamwork and passion for sports. As part of our team, you’ll enjoy discounted meals and have access to medical, dental, and vision benefits for eligible employees. If you thrive in a fast-paced, guest-focused setting and want to be a part of a winning team, this role is an excellent step in your career journey.
Job Requirements
- Minimum age of 16 years
- Previous experience in restaurant or customer service preferred
- Required certifications for food handling and alcohol handling as mandated by regulations
- Strong commitment to company core values
- Effective time management and attention to detail
Job Qualifications
- Previous experience working in a restaurant or in a customer service capacity is preferred
- Must meet the minimum age requirement of 16 years
- Possess required certifications for food handling and alcohol handling as mandated by state county or local regulations
- Strong commitment to our core values including sportsmanship hustle spontaneity community and fun
- Proven ability to manage time effectively maintain meticulous attention to detail and deliver superior guest service
Job Duties
- Serve as the first point of contact warmly welcoming all guests entering the sports bar as the Guest Services Greeter
- Proactively engage with guests to ensure they have a legendary experience
- Efficiently manage the waitlist and seating process ensuring guests are seated promptly and strategically
- Maintain high standards of superior guest service throughout all interactions
- Uphold the spirit of the game by embodying our values and contributing to a positive team environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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