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Guest Services Greeter

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development

Job Description

The Colorado Convention Center (CCC) and Legends Global represent one of the leading venues in Denver, Colorado, dedicated to providing exceptional experiences for visitors, guests, and clients. As a hub of various events, conferences, exhibitions, and performances, the Center prides itself on world-class services, state-of-the-art facilities, and a commitment to excellence in hospitality and guest relations. CCC is a vibrant environment that offers a dynamic workplace for professionals who thrive in customer-focused roles and enjoy contributing to seamless event operations. The organization emphasizes inclusivity and diversity, standing as an Equal Opportunity/Affirmative Action employer that encourages Women, Minorities, Individuals with Disabilities,... Show More

Job Requirements

  • High school diploma or GED
  • Some college coursework preferred
  • Excellent communication skills
  • Ability to work with diverse groups
  • Dependability and reliability
  • Ability to speak, understand, and read standard English
  • Self-motivated attitude
  • Flexibility to work varied schedules including weekends and holidays
  • Knowledge of general office equipment
  • Ability to stand and move for up to three-quarters of scheduled work time
  • Ability to use two-way hand-held radio

Job Qualifications

  • High school diploma or GED, some college coursework preferred
  • Demonstrate excellent communication and inter-personal skills among all levels of staff and clientele
  • Provide customer service in a professional considerate manner
  • Work effectively with diverse groups of people among all levels within an organization
  • Excellent record of dependability, reliability, and integrity
  • Ability to speak, understand, and read standard English and follow directions
  • Self-motivated, and flexible to change
  • Available to work a varied schedule including daytime, mornings, evenings, weekends and holidays
  • Must be knowledgeable regarding general office equipment including phone, copier and Surface

Job Duties

  • Meet and greet guests
  • offer assistance in answering questions
  • provide directions to locations within our facility as well as to various amenities and services
  • Coverage of reception desk for in-person guest and callers
  • On inquiry, inform guest of amenities and walking distance locations
  • Offer solutions to any guest complaints and problems
  • Follow up to ensure customer satisfaction
  • Refer unusual or difficult questions and problems to Guest Services Manager or Lead to ensure proper resolution

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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