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Sun RV Resorts logo

Guest Services Coordinator - Part Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.50 - $23.00
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Work Schedule

Standard Hours
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Benefits

Paid sick leave
Online access to personal information and paystubs
Participation in company-wide rewards program
Employee Discount Programs
Daily Pay Option
Access to online learning modules
Vacation RV site rent discounts

Job Description

Sun Outdoors is a leading company in the outdoor hospitality industry, operating numerous resorts across the nation that combine the beauty of nature with exceptional guest experiences. Their resorts are known for providing warm, welcoming environments where guests can enjoy a variety of activities and amenities tailored to enrich their outdoor adventures. As a company committed to exceptional service and community, Sun Outdoors continuously invests in its team members by fostering a culture of growth, support, and excellence. Embarking on a career with Sun Outdoors means joining an organization renowned for its commitment to team member well-being and professional development,... Show More

Job Requirements

  • High school diploma or GED
  • Two years of administrative experience
  • Six months experience using property management or reservation systems preferred
  • Six months in hotel or resort front desk experience preferred
  • Strong customer service skills
  • Excellent telephone skills
  • Good problem solving skills
  • Professional appearance
  • Intermediate to advanced computer proficiency
  • Valid driver's license

Job Qualifications

  • High school diploma or GED
  • Two years of administrative experience
  • Six months experience with property management or reservation systems preferred
  • Six months of hotel or resort front desk experience preferred
  • Strong customer service and telephone skills
  • Good problem-solving abilities
  • Professional appearance
  • Intermediate to advanced computer proficiency including Microsoft Office Suite and data entry

Job Duties

  • Greet and establish rapport with guests, current and prospective residents
  • Field resort comments, suggestions, and complaints to the RV Resort Manager
  • Maintain the petty cash fund and record expenditures properly
  • Perform general administrative tasks such as answering phones, typing, photocopying, faxing, and filing
  • Collect and post resident payments including security deposits, rent, fees, and issue receipts using property management software
  • Prepare and distribute resort communications like rule reminders and newsletters
  • Assist with guest reservations in person and via phone

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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