AEG logo

Guest Services & Event Security - Jacksonville, FL!

Job Overview

briefcase

Employment Type

Part-time
moneybag

Compensation

Hourly
Range $15.25 - $19.50
clock

Work Schedule

Weekend Shifts
Night Shifts
diamond

Benefits

Part-time schedule
fun work environment
Experience with live events
team-oriented culture
Flexible Shifts
Opportunities for advancement

Job Description

S.A.F.E. Management (Security, Athletic Facilities & Events Management) is a dedicated company specializing in providing tailored guest services, security, crowd management, and parking staffing. The company operates primarily in sports facility and special event management, offering 24/7 facility security across North Florida. S.A.F.E. Management is well-respected for its commitment to quality service, integrity, and enthusiasm to create a safe and enjoyable environment for attendees at various events.

S.A.F.E. Management is currently seeking motivated part-time Ushers and Ticket Takers to work at Ever Bank Stadium and multiple other event locations throughout North Florida. This role is perfect for individuals who appreciate working in dynamic, live-event settings including sports games, concerts, and special events. The company values friendly and considerate interaction with guests, a strong work ethic, and dedication to maintaining event safety and order.

As a part-time Usher or Ticket Taker with S.A.F.E. Management, team members play an essential role in ensuring smooth venue operations. Duties include directing guests, managing ticket intake, assisting with escalators and elevators, and providing critical venue information. This position demands adherence to high standards of professionalism and guest service, as well as flexibility for working nights, weekends, holidays, and extended shifts. It requires the ability to stand for long periods, navigate stairs, and potentially work outside in varying weather conditions.

Candidates will be entrusted with maintaining orderly and safe environments, even when faced with challenging scenarios such as dealing with disorderly or impaired guests. While the role is focused on service and safety, it offers an engaging work atmosphere with the excitement of live entertainment and sporting events. This part-time position provides an excellent opportunity for those looking to gain experience in event management, crowd control, and customer service in a fast-paced setting. With a supportive team culture, S.A.F.E. Management encourages personal growth, teamwork, and the satisfaction of contributing to memorable event experiences.

Job Requirements

  • Must be at least 18 years old
  • Must be able to stand and walk for long periods
  • Must have reliable transportation to event locations
  • Must be able to work nights, weekends, and holidays
  • Must complete full application process post-application submission
  • Ability to handle difficult guests calmly
  • Must be willing to work extended hours as needed

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service or event staffing experience preferred
  • Ability to stand and walk for prolonged periods
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong problem-solving and conflict resolution abilities
  • Comfortable working outdoors in varying weather conditions

Job Duties

  • Assist guests by taking tickets at entry points
  • Provide directions and information about the venue and events
  • Serve as escalator and elevator attendants as assigned
  • Stand for extended periods during events
  • Monitor guest behavior and respond to disorderly or impaired individuals
  • Work various shifts including evenings, weekends, holidays, and late-night events
  • Ensure post assignments are maintained efficiently even if the view of the event is restricted

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef