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Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Wellness Support
tuition aid
Job Description
Stonebridge is a prominent hospitality company specializing in hotel management, dedicated to delivering high-quality service and exceptional guest experiences. With a strong commitment to operational excellence, Stonebridge manages a variety of hotel properties, ensuring each location provides a welcoming, efficient, and comfortable environment for guests. Known for valuing diversity and equal opportunity, Stonebridge fosters a work culture that emphasizes inclusivity, employee growth, and community engagement. The company offers a broad range of benefits, including comprehensive medical, dental, and vision insurance, paid time off, 401(k) matching, as well as wellness support and tuition aid, which showcases its dedication to supporting the... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a hotel front desk or guest service role preferred
- Strong customer service and communication skills
- Proficiency in property management systems and basic office software
- Ability to handle cash and perform bookkeeping tasks
- Excellent problem-solving skills
- Strong organizational skills
- Ability to work independently
- Flexible availability including evenings, weekends, and holidays
Job Qualifications
- Previous experience in a hotel front desk or guest service role preferred
- Strong customer service and communication skills to interact effectively with guests and staff
- Proficiency in using property management systems and basic office software (e.g., Word, Excel)
- Ability to handle cash transactions and perform basic bookkeeping tasks
- Excellent problem-solving abilities to resolve guest issues efficiently
- Strong organizational skills with attention to detail in managing guest reservations and records
- Ability to work independently and follow established hotel policies and procedures
Job Duties
- Greet, register, and assign rooms to guests upon their arrival
- Verify guest credit and establish payment methods for accommodation
- Keep accurate records of room availability and guest accounts using property management systems
- Compute bills, collect payments, and make change for guests
- Perform basic bookkeeping tasks, such as balancing cash accounts
- Issue room keys and provide necessary instructions to bell attendants
- Review accounts and charges with guests during the check-out process
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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