Guest Services

Minneapolis, MN, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Benefits

$18.50/hour

uniform provided

comprehensive paid training

Rewarding and fun work environment

Opportunities for advancement

Job Description

Cornerstone Parking Group, Inc. is a rapidly growing, full-service parking management firm that specializes in developing and managing operating platforms for complex parking applications across various sectors, including healthcare, mixed-use developments, and major special event venues. The company prides itself on its core values of integrity, passion, teamwork, and excellence, which are deeply embedded in its culture and drive its mission to act as the trusted extension of its clients. With a strong focus on delivering exceptional service and innovative parking solutions, Cornerstone Parking Group has established itself as a leader in the parking management industry, committed to enhancing the... Show More

Job Requirements

Dependable
attendance must be a high priority
able to stand for 95% of shift
able to read, write, speak, and comprehend English fluently
prioritize customer service
create a positive first and last impression
able to work independently with integrity

Job Qualifications

Able to stand for 95% of shift
able to read, write, speak, and comprehend English fluently
prioritize customer service
create a positive first and last impression
able to work independently with integrity

Job Duties

Provide exemplary customer service for patients, families and visitors by modeling service standard behaviors
create a welcoming environment as the first contact for patients and visitors
assist or provide information, resources and directions to patients, guests, and staff
ensure visitor guidelines and visitor management protocols are consistently supported for all
utilize critical thinking and de-escalation skills to troubleshoot situations, offer appropriate resolutions, and demonstrate appropriate empathy in unique circumstances
provide escort and wayfinding assistance for patients and visitors
navigate the hospital and its systems to meet the needs of patients and visitors while maintaining confidentiality and privacy
assist with patient drop offs and pick up including belongings, paperwork, escort assistance
assist with maintaining cleanliness of our entrance points and work areas
maintain general knowledge of our hospital and clinic operations, services, and schedules
assist with the training or coaching of volunteers and transitional work employees
collaborate with other departments to provide consistent and compassionate guidance for patients, families and visitors
perform other related duties as required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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