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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Positive work environment
opportunities for growth
team-oriented culture
Training and Development
competitive salary
Job Description
Our company is a well-established hotel dedicated to providing exceptional guest experiences through attentive service and seamless front desk operations. As a hospitality leader, we pride ourselves on creating a welcoming atmosphere where every guest feels valued from the moment they arrive until their departure. Our team-oriented environment encourages collaboration, growth, and continuous learning. We are currently seeking a Guest Service Supervisor to join our front desk team and take on a leadership role in supporting daily operations and enhancing the overall guest experience.
The Guest Service Supervisor position plays a crucial role in overseeing front desk activities, ... Show More
The Guest Service Supervisor position plays a crucial role in overseeing front desk activities, ... Show More
Job Requirements
- Previous front desk or hospitality experience
- Strong customer service skills
- Ability to lead and coach a team
- Calm and dependable demeanor
- Problem solving and multitasking skills
- Computer proficiency
- Flexible to work any shifts including holidays and weekend
Job Qualifications
- Previous front desk or hospitality experience required
- Strong customer service and communication skills
- Ability to lead, coach, and support a team
- Calm, professional, and dependable
- Strong problem solving and multitasking abilities
- Comfortable with computers and hotel systems
Job Duties
- Assist in supervising front desk staff and daily operations
- Support check ins, check outs, reservations, and guest inquiries
- Provide coaching and training to team members
- Handle guest concerns and resolve service issues professionally
- Ensure front desk procedures and brand standards are followed
- Maintain accurate records, logs, and shift information
- Communicate important updates to management and other departments
- Assist with cashiering, billing, and basic audit tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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