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Guest Service Supervisor
Job Overview
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Positive work environment
opportunities for growth
team-oriented culture
Training and development opportunities
competitive pay
flexible scheduling
Employee Discounts
Job Description
This employment opportunity is with a hospitality company seeking a Guest Service Supervisor to play a pivotal role in supporting front desk operations and guiding the guest services team. This company operates within the hotel sector, delivering excellent guest experiences through well-trained, customer-focused teams and professional service standards. The Guest Service Supervisor position is typically a full-time role, designed for individuals who thrive in a dynamic, guest-oriented environment. Compensation details are generally aligned with industry standards and depend on experience and location but are designed to reflect the responsibility and leadership involved in this supervisory role.
The Guest Service Su... Show More
The Guest Service Su... Show More
Job Requirements
- Previous front desk or hospitality experience
- Strong customer service skills
- Effective communication abilities
- Leadership and coaching capability
- Professional demeanor
- Problem solving and multitasking skills
- Comfort with hotel management systems
- Flexible to work any shifts including holidays and weekends
Job Qualifications
- Previous front desk or hospitality experience required
- Strong customer service and communication skills
- Ability to lead, coach, and support a team
- Calm, professional, and dependable
- Strong problem solving and multitasking abilities
- Comfortable with computers and hotel systems
Job Duties
- Assist in supervising front desk staff and daily operations
- Support check ins, check outs, reservations, and guest inquiries
- Provide coaching and training to team members
- Handle guest concerns and resolve service issues professionally
- Ensure front desk procedures and brand standards are followed
- Maintain accurate records, logs, and shift information
- Communicate important updates to management and other departments
- Assist with cashiering, billing, and basic audit tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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