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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $3,200.00
Work Schedule
Flexible
Benefits
quarterly bonuses
flexible scheduling
Paid Time Off
hotel discounts
Medical insurance
Dental Insurance
401(k) retirement plan
Job Description
Drury Hotels is a highly respected hospitality company widely recognized for its commitment to delivering exceptional guest experiences and fostering a supportive workplace culture. Known for its award-winning service and dedication to employee growth, Drury Hotels has been ranked among Newsweek's America's Greatest Workplaces for 2025. The company operates a collection of full-service hotels throughout the United States, providing quality accommodations with a focus on comfort, convenience, and outstanding customer care. At Drury Hotels, employees experience a work environment that values their contributions and encourages professional development through mentorship, cross-training, and management training programs. With a solid reputation for operational... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to give and take written and oral direction
- Ability to work flexible hours including nights and weekends
- Strong communication skills
- Ability to handle multiple tasks simultaneously
- Willingness to travel occasionally
Job Qualifications
- Ability to communicate clearly in English
- Thorough knowledge of Drury Hotels policies and procedures
- Ability to train, motivate and inspire team members
- Knowledge of marketing and sales programs
- Ability to handle money and utilize office machines
- Attention to detail
- Positive leadership characteristics
Job Duties
- Assist management team with supervising front desk and guest service positions
- Ensure Drury Hotels policies and procedures are consistently communicated and followed
- Provide motivation and demonstrate positive leadership to inspire team members
- Assist with training guest service team members
- Provide courteous, efficient, friendly service to all guests and potential guests
- Respond promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude
- Contribute to maintaining a positive work environment for team members and guests
- Perform duties of guest service agent, night audit or other positions as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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