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Guest Service Server — Front-of-House

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $60,000.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
tip opportunities
Employee Discounts
Supportive team environment
Career advancement opportunities

Job Description

Our client is a major restaurant franchise company based in Suffolk, Virginia, known for delivering high-quality dining experiences across multiple locations. As a prominent player in the restaurant industry, this company has built a strong reputation for exceptional customer service, consistent food quality, and a welcoming atmosphere. The franchise prides itself on fostering a collaborative and friendly work environment where team members feel valued and motivated to contribute to the overall success of the establishment.

This opportunity is for the role of Server, a key position within the front-of-house team. Servers play a critical role as the primary point of contact between the guests and the restaurant. They are responsible for creating a positive dining experience by providing attentive, courteous, and efficient service. This position requires a balance of interpersonal skills, team collaboration, and a passion for hospitality. The company seeks motivated individuals who are eager to learn and grow within the restaurant industry. Although prior experience is preferred, those new to the role but willing to commit and learn are welcome to apply.

The employment type for this role is typically part-time or full-time, with flexible scheduling options to accommodate various availability. This flexibility supports candidates such as students, part-time workers, or those seeking supplementary income. The franchise offers competitive hourly wages along with the opportunity to earn tips, making this an attractive job for individuals seeking rewarding and dynamic work environments.

In the Server role, candidates will be expected to greet guests with warmth and professionalism, take accurate food and beverage orders, and ensure that all guests' needs are met promptly and efficiently. They will collaborate closely with kitchen staff and management to coordinate service and maintain a smooth workflow. The position also involves handling payments and maintaining cleanliness and organization of the dining area. Exceptional communication skills and the ability to multitask in a fast-paced environment are essential for success in this job.

Overall, this role offers an excellent entry point into the hospitality industry with solid opportunities for advancement within the franchise's many locations. The company values employees who demonstrate reliability, a positive attitude, and a commitment to exemplary customer service. Candidates who join this team can expect a supportive work culture, professional growth opportunities, and a chance to be part of a well-established restaurant brand in Suffolk, Virginia.

Job Requirements

  • must be at least 18 years old
  • eligible to work in the united states
  • able to stand for extended periods
  • good physical stamina
  • availability to work evenings, weekends, and holidays
  • basic math skills for handling payments

Job Qualifications

  • high school diploma or equivalent preferred
  • prior restaurant or customer service experience preferred but not required
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • team-oriented mindset

Job Duties

  • greet guests and present menus
  • take accurate food and beverage orders
  • serve food and drinks promptly and courteously
  • handle customer inquiries and complaints professionally
  • coordinate with kitchen and management staff
  • maintain cleanliness and organization of dining area
  • process payments and handle cash or credit transactions

Job Criteria

Experience

Entry Level (1-2 years)


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