Buffalo Wild Wings logo

Guest Service Server

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discounts
Family dining discounts
best-in-class training
Continuous learning opportunities
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope program
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
community and charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, extensive menu of wings, and commitment to delivering exceptional guest experiences. Established as a favorite destination for sports enthusiasts and food lovers alike, Buffalo Wild Wings combines the thrill of sports viewing with a diverse food and beverage selection, creating a lively dining environment. The company values dynamic team members who contribute to a memorable customer experience, making it a popular employer in the restaurant industry. With a focus on both personal growth and professional development, Buffalo Wild Wings provides a supportive workplace culture that encourages ongoing learning and advancement opportunities.

The role of a Guest Service Server at Buffalo Wild Wings is pivotal in crafting an unforgettable dining experience for every guest. This position goes beyond the traditional responsibilities of taking orders or serving food; it involves actively engaging with guests to personalize their visit, ensuring each moment shared is enhanced by exceptional service. Guest Service Servers are experts in presenting Buffalo Wild Wings' diverse food and beverage offerings, guiding guests through the menu and tailoring recommendations to their preferences. Working in the restaurant's lively dining room requires maintaining a high-energy, friendly attitude while paying close attention to detail and organizational skills. This role is not just a job but an opportunity to start an exciting chapter in a professional journey, offering a path for advancement within the company or valuable experience transferable to other career opportunities. Employment with Buffalo Wild Wings as a Guest Service Server typically includes flexible schedules, competitive hourly wages supplemented by tips, and access to comprehensive benefits designed to support employees' wellbeing and professional growth. The position uniquely blends customer service excellence with a dynamic, fast-paced work environment, making it ideal for individuals passionate about hospitality and team-oriented work.

Job Requirements

  • must meet the minimum legal age requirement for serving alcoholic beverages in your location
  • have basic knowledge of food and beverage service
  • possess strong communication and interpersonal skills
  • be able to multitask effectively
  • demonstrate a friendly and approachable attitude
  • be willing to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • must meet the minimum legal age requirement for serving alcoholic beverages in your location
  • possess strong communication and interpersonal skills
  • demonstrate exceptional organizational skills
  • have meticulous attention to detail
  • commit to outstanding guest service
  • have basic knowledge of food and beverage service
  • prior experience in restaurant or hospitality industry is a plus

Job Duties

  • actively engage with guests to personalize their visit
  • expertly present diverse food and beverage offerings
  • guide guests through the menu
  • ensure guest comfort and satisfaction in the dining room
  • maintain a clean and organized dining environment
  • provide timely and accurate order taking and food delivery
  • create positive and memorable guest experiences

Job Criteria

Experience

No experience required


Job Location

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