Guest Service Sales Specialist

Chapter Aesthetic Studio is a leading provider in the aesthetic care industry, uniquely merging medical expertise with contemporary beauty solutions. As a proud member of TAG - The Aspen Group, the studio has earned a reputation for delivering exceptional, personalized care designed to boost guests' confidence and help them feel their absolute best. TAG - The Aspen Group is a vast network supporting independent healthcare practices across the United States, operating over 1,300 locations under various brands including Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, and AZPetVet. With a mission to bring better healthcare to the community, TAG serves millions of patients annually and prides itself on innovation, compassionate care, and excellence.

Chapter Aesthetic Studio offers a modern, inviting environment with a strong emphasis on a people-first culture. Employees benefit from ongoing professional development, collaborative teamwork, and numerous opportunities for career advancement. The company values its staff and invests in their growth through training initiatives and a supportive work atmosphere. The Coon Rapids location, where this position is based, seeks to expand its team with dedicated professionals who are passionate about creating memorable guest experiences.

The role of Guest Service Sales Specialist at Chapter Aesthetic Studio is a dynamic, full-time position crucial to the overall guest experience. The specialist acts as the initial point of contact for visitors, setting a positive and welcoming tone that defines Chapter’s approach to care. This is not merely a receptionist job but a relationship-building position that blends customer service with sales expertise. The specialist works closely with guests throughout their journey at the studio, from check-in to service delivery and follow-up, ensuring guests feel valued and informed.

Starting at $18 per hour with potential monthly incentives based on performance, this role offers competitive compensation. Emphasizing both warmth and professionalism, the Guest Service Sales Specialist engages guests with energy and friendliness, fosters loyalty, and promotes services and retail products effectively. This position involves handling front-of-studio operations including appointment scheduling, phone management, payment processing, and facilitating guest education about aesthetic treatments and memberships.

This role requires a person who is tech-savvy, organized, and adaptable, possessing strong communication skills and an outgoing personality to excel in a fast-paced environment. Collaborating closely with clinical staff, the specialist helps guide guests through their treatment options and contributes significantly to meeting sales goals. This team member also maintains the studio’s professional appearance to ensure a positive and clean atmosphere. The position offers an excellent opportunity for individuals eager to grow their career in the aesthetic and healthcare service industry.