Guest Service - Restaurant 202056 - 3469 North Business 281, Edinburg, TX 78541
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $7.00 - $12.00
Work Schedule
Standard Hours
Job Description
Church's Chicken is a renowned quick service restaurant specializing in authentic comfort food that has been a beloved choice for customers for over 60 years. As a company, Church's Chicken is committed to delivering high-quality, delicious meals that bring people together and foster a sense of community. The brand prides itself on creating a welcoming environment for both its guests and employees, emphasizing hard work, dedication, and opportunity for growth. Known for its crispy fried chicken and signature sides, Church's Chicken operates numerous locations offering fast, friendly service in a clean and inviting atmosphere. The company values diversity and inclusion,... Show More
Job Requirements
- High school diploma or GED
- At least 6 months of experience that is directly related to the duties and responsibilities specified
Job Qualifications
- Knowledge of all restaurant policies practices operational and human resources procedures
- Excellent interpersonal skills and the ability to interact professionally with individuals at all levels both internally and externally
- Must be able to succeed in a fast-paced work environment
- Must be able to receive money and accurately count back change
- Practices adequate security measures in cash handling making frequent cash drops and maintaining a minimum amount of cash in the drawer
- Basic computer skills
- Report to work timely for each scheduled shift
Job Duties
- Greets all customers with a sincere smile making them feel welcome through positive pleasant and enthusiastic attitude
- Takes and fills the customer’s order within company mandated service time
- Suggestive up sell of products as directed by management
- Collects money and delivers order to customer
- Immediately attends to any customer service problem or complaint and notifies manager as needed
- Verifies opening reading and bank and is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used
- Counts down drawer at end of shift to ensure accuracy
- Immediately notifies Manager in Charge of any deletions over-rings or equipment problems
- Ensures that all product holding times are strictly observed
- Ensures products on the counter or in the display case are properly rotated and attractively displayed
- Keeps display case interior and exterior clean at all times
- Stocks the service area with a sufficient supply of napkins cups lids etc
- Maintains an adequate supply of iced tea
- Performs all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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