Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
associate discount
weekly pay
premium pay
Two-Week Advanced Scheduling
Vision Insurance
Dental Insurance
Paid parental leave
Fitness reimbursement program
Employee assistance program
401(k) Plan
Employee stock ownership plan
Job Description
Festival Foods is a well-established family- and employee-owned grocery retailer based in Wisconsin. With over 40 full-service supermarkets operating statewide, Festival Foods prides itself on delivering exceptional value and superior service to its customers while strongly supporting the communities it serves. The company culture emphasizes people-first values, reflected not only in their day-to-day customer interactions but also in their comprehensive associate benefits and programs. Festival Foods is committed to cultivating an inclusive work environment where associates from diverse backgrounds can thrive and contribute meaningfully. As a part-time position, the Guest Service Representative role offers flexible scheduling including weekdays, weekends, and... Show More
Job Requirements
- High school diploma or equivalent
- Prior retail or customer service experience preferred
- Ability to stand for long periods
- Capable of lifting and moving merchandise
- Effective communication skills
- Ability to work varied shifts including nights, weekends, and holidays
- Must adhere to company policies and labor laws
Job Qualifications
- Strong leadership and interpersonal communication skills
- Proven problem-solving abilities
- Experience working in a fast-paced customer service environment
- Organizational skills to manage multiple priorities
- Commitment to teamwork and mentoring others
- Ability to handle physical job demands
- Availability to work evenings, weekends, and holidays
Job Duties
- Provide helpful service to guests
- Lead by example and uphold guest service standards
- Utilize leadership tools such as evaluations and manuals
- Oversee guest service operations ensuring compliance
- Support guest service team by directing guests and managing checkout lines
- Monitor and adjust staff schedules according to business needs
- Maintain staffing levels and enforce labor laws for minor employees
Job Qualifications
Experience
No experience required
Job Location
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