Guest Service Representative / Bell Attendant / Valet PT

North Charleston, SC, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $16.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Teledoc services

Employee assistance program (EAP)

401(k) plan eligibility

Travel perks

Free parking

Employee Stock Ownership Plan (ESOP)

Job Description

LaTour Hotels & Resorts, Inc. (LHR) is a distinguished employee-owned hospitality company dedicated to providing outstanding guest experiences at its portfolio of charming and upscale hotels. Among its esteemed establishments is the Church Street Inn, located in the historic and vibrant city of Charleston, South Carolina. This particular inn combines Southern charm with modern conveniences, making it a favored destination for both leisure and business travelers. With its commitment to excellence, LHR emphasizes employee ownership and engagement, offering a collaborative, rewarding work environment supported by a strong Employee Stock Ownership Plan (ESOP). As a part-time employer, LHR extends access to... Show More

Job Requirements

High school diploma or GED required
At least one year of customer service experience preferred
Valid driver’s license with a clean driving record required
Ability to drive a manual (stick shift) vehicle strongly preferred
Bilingual / Spanish speaking preferred
Ability to stand, walk, bend constantly
Ability to handle/finger constantly
Ability to reach above shoulder, climb, crawl, squat/kneel, sit occasionally
Ability to lift/carry up to 50 lbs occasionally
Ability to push/pull up to 40 lbs occasionally
Ability to work any shift including weekends and holidays

Job Qualifications

High school diploma or GED
At least one year of customer service experience preferred
Hospitality experience is a plus
Valid driver’s license with a clean driving record
Ability to drive a manual (stick shift) vehicle preferred
Bilingual / Spanish speaking preferred
Excellent oral communication in English
Detail-oriented, organized, accurate
Friendly, energetic, and committed to delivering outstanding guest service
Ability to work effectively amid frequent distractions

Job Duties

Greet guests warmly and create a positive first impression
Efficiently handle check-in and check-out, including welcome and departure calls
Anticipate guest needs, resolve concerns promptly, or refer them to the right team member
Answer phone calls, voicemails, and emails professionally and cheerfully
Assist with luggage and safely deliver items to guest rooms
Park and retrieve guest vehicles, maintaining accurate valet logs and key control
Keep the lobby, front entrance, and bell areas neat and welcoming
Communicate regularly with housekeeping and maintenance to coordinate guest needs
Review communication logs to ensure seamless service across shifts
Complete shift checklists accurately and handle cash drawers with care
Help with concierge services, special guest requests, or minor maintenance needs as required
Perform other duties to support the smooth, safe operation of the property

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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