Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $27.70
Work Schedule
Standard Hours
Benefits
Health Insurance
flexible spending accounts
401(k) Plan
Paid Time Off
sick leave
Life insurance
Disability Coverage
Job Description
The Westin South Coast Plaza Costa Mesa, located at 686 Anton Blvd, Costa Mesa, California, is a distinguished full-service hotel renowned for its exceptional guest services and commitment to wellness. Part of the globally recognized Marriott International family, The Westin brand emphasizes promoting well-being and helping guests become their best selves during their stay. The location offers an inspiring work environment where diverse cultures, talents, and experiences thrive, making it an exceptional place for both guests and associates. As a leader in the travel and hospitality industry, The Westin South Coast Plaza maintains a welcoming, inclusive atmosphere committed to equality... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in guest services or hospitality preferred
- Ability to stand, sit or walk for prolonged periods
- Ability to move, lift, carry, push or pull objects under 10 pounds without assistance
- Ability to perform reasonable additional tasks assigned by supervisors
- Fluency in English and/or Spanish preferred
- Non-management position
- Full-time availability
Job Qualifications
- High school diploma or equivalent
- Previous experience in guest services or hospitality preferred
- Strong communication skills
- Ability to work effectively in a team
- Attention to detail
- Basic computer proficiency
- Positive attitude and customer-oriented approach
Job Duties
- Organize, confirm and process guest check-in and check-out and adapt to changes
- Ensure payments by verifying and adjusting billing as necessary
- Provide guests with room information, hotel amenities, directions and local points of interest
- Prepare daily reports and communicate necessary information to the next shift
- Complete cashier and closing reports with accurate cash handling at the end of shifts
- Accept and log wake-up call requests and forward messages to the appropriate departments
- Report emergencies, lost items or thefts to security or authorities
- Maintain contingency lists for emergencies and communicate necessary messages
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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