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Guest Service Representative

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Benefits

401(k)
Employee Discounts
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Nothing Bundt Cakes is a beloved bakery franchise specializing in crafting delicious and beautifully designed bundt cakes that bring joy to celebrations and everyday moments. With over 500 locations across more than 40 U.S. states and Canada, this company offers a warm and welcoming environment both to its customers and its employees. Each bakery operates as a franchise, maintaining close ties to the community and emphasizing a culture of generosity, happiness, and joy.

Employees at Nothing Bundt Cakes are affectionately referred to as Joy Creators, a title that reflects their vital role in creating memorable experiences for guests visitin... Show More

Job Requirements

  • must be at least 16 years old
  • able to work flexible hours including evenings and weekends
  • reliable and punctual
  • able to stand and move for extended periods
  • legally authorized to work in the country
  • basic math skills for handling transactions
  • committed to providing excellent customer service

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience is an asset but not required
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • friendly and positive attitude
  • willingness to learn and grow within the company
  • comfortable working in a team-oriented setting

Job Duties

  • greet and engage with guests warmly to create a welcoming atmosphere
  • assist customers in selecting cakes suited for their celebrations
  • accurately take and process orders to ensure customer satisfaction
  • maintain a clean and inviting bakery environment
  • help with bakery events and special promotions
  • restock shelves and manage inventory
  • participate in training sessions to improve product knowledge and customer service skills

Job Location

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