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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $28.67 - $35.84
Benefits
Health Insurance
Retirement benefits
Paid Time Off
Life insurance
Disability Coverage
wellness programs
Job Description
Sheraton Waikiki Beach Resort, located at 2255 Kalakaua Ave, Honolulu, Hawaii, is a distinguished hotel within the Marriott International portfolio. This premier beachfront resort offers guests an exceptional experience with stunning ocean views, luxurious accommodations, and extensive amenities. Sheraton Waikiki prides itself on being a vibrant hub for travelers seeking a blend of relaxation and excitement on the beautiful island of Oahu. As a part of Marriott International, Sheraton Waikiki is committed to exceptional service, inclusivity, and creating memorable moments for all guests. The resort has a celebrated history dating back to 1937 and continues to be a gathering place... Show More
Job Requirements
- High school diploma or equivalent
- previous guest service or front desk experience preferred
- ability to speak, read, and write Japanese preferred
- strong customer service orientation
- excellent communication skills
- ability to stand or walk for extended periods
- ability to lift or move objects up to 10 pounds
- willingness to work a part-time schedule
- adherence to company policies and procedures
Job Qualifications
- High school diploma or equivalent
- previous experience in hotel front desk or guest services preferred
- proficiency in Japanese speaking, reading, and writing preferred
- strong communication and interpersonal skills
- ability to handle multiple tasks simultaneously
- ability to maintain professionalism under pressure
- basic computer skills and familiarity with reservation systems
Job Duties
- Organize guest check-ins and check-outs
- process room reservations, changes, and cancellations
- secure payment and verify billing
- activate and file room keys
- handle all guest requests and relay messages
- print contingency lists for emergency records
- explain room features and provide property and local area information
Job Criteria
Experience
No experience required
Job Location
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