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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Supportive team environment
Opportunities to grow in front desk and hotel operations
A role where you meet new people and make a daily impact

Job Description

We are a reputable hospitality establishment dedicated to providing exceptional service and memorable experiences to our guests. Renowned for our friendly and professional atmosphere, we pride ourselves on attention to detail and creating a welcoming environment for travelers from all over the world. Our hotel combines comfort with convenience, offering a range of amenities designed to meet the needs of leisure and business travelers alike. Whether guests are staying for a night or an extended period, our commitment to excellence ensures their stay is comfortable, enjoyable, and seamlessly managed from arrival to departure.

The Guest Service Representative is... Show More

Job Requirements

  • Strong customer service and communication skills
  • friendly, positive, and professional presence
  • comfortable using computers and hotel systems
  • dependable, organized, and able to multitask
  • prior hotel or customer service experience is helpful but not required
  • flexible to work any shifts including holidays and weekends

Job Qualifications

  • Strong customer service and communication skills
  • friendly, positive, and professional presence
  • comfortable using computers and hotel systems
  • dependable, organized, and able to multitask
  • prior hotel or customer service experience is helpful but not required
  • flexible to work any shifts including holidays and weekends

Job Duties

  • Greet guests and provide friendly, helpful service
  • assist with check ins, check outs, room assignments, and reservations
  • answer guest questions and resolve issues promptly
  • operate the front desk system and process payments
  • communicate with housekeeping and other departments
  • maintain the front desk area in a clean and organized manner
  • handle guest requests and escalate concerns when needed
  • provide local information and general hotel assistance

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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