Guest Service Receptionist

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Weekend Shifts
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Benefits

Paid Time Off
401k plan
health benefits
Employer-paid life insurance
Employee Discounts

Job Description

Tangerine Salon is a chic and vibrant beauty destination known for its exceptional commitment to style, customer experience, and high-quality Aveda products. As a fashionable and well-loved salon, Tangerine Salon prides itself on creating an uplifting and welcoming atmosphere where clients feel pampered and relaxed from the moment they walk through the doors. The salon embraces a culture of joy, professionalism, and creativity, making it an exciting place for beauty professionals and front desk specialists alike. The salon's emphasis on great vibes and making every guest feel like a best friend ensures that the client experience is both personalized and memorable, creating loyal patrons and raving reviews.

At Tangerine Salon, the front desk position goes far beyond simple greeting duties. The salon is currently seeking to hire an enthusiastic and charismatic individual to join the team as the Director of First Impressions, a role that demands a mix of excellent people skills, multitasking abilities, and a genuine passion for the salon industry. This role is essential in setting the tone for each guest’s visit and requires the ability to manage a dynamic range of responsibilities, including guest check-ins and check-outs, product knowledge sharing, appointment scheduling, and maintaining the inviting ambiance of the salon's front area.

The ideal candidate will be someone who can effortlessly hold engaging conversations, anticipate guest needs, and maintain composure while juggling various tasks. They will be adept at using modern point-of-sale technology for smooth and stylish transaction processing, balancing the cash drawer, and generating accurate daily reports. Importantly, the role involves teamwork and supporting the salon’s backstage activities to ensure that operations run seamlessly. This position offers the excitement of working in an upbeat, tech-savvy, and fashion-forward environment where hospitality and style converge.

Working at Tangerine Salon offers flexible employment options, with both full-time and part-time hours available ranging from 20 to 40 hours per week. Prospective team members must be available for some evening shifts and Saturdays, as these are peak business hours for the salon. Physical stamina is required, as the role necessitates being on your feet and moving throughout the salon area. Comfort with Apple software and technology is a plus since the team leverages these tools to enhance guest experiences and operational efficiency.

Hourly pay for this front desk specialist role ranges from $15 to $17, depending on experience and availability, reflecting the salon’s commitment to rewarding talent and dedication. Furthermore, Tangerine Salon provides a comprehensive benefits package that includes paid time off for full-time employees, a 401K retirement plan, health benefits, and employer-paid life insurance. Team members also enjoy exclusive discounts on premium salon products and services, enhancing their own beauty and wellness routines.

If you thrive in a friendly and energetic environment, love interacting with people, and have a flair for multitasking with grace and enthusiasm, the Tangerine Salon front desk position might be the perfect fit for you. This role is not only an opportunity to join a respected and stylish salon but also a chance to hone your customer service skills, work alongside passionate professionals, and contribute to creating unforgettable guest experiences every day.

Job Requirements

  • High school diploma or equivalent
  • Availability to work full-time or part-time between 20 to 40 hours per week
  • Must be able to work some evenings and Saturdays
  • Physical ability to be on feet and move throughout the salon
  • Experience with point-of-sale systems preferred
  • Basic knowledge of Apple software preferred
  • Friendly demeanor with excellent conversational skills

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask efficiently in a fast-paced environment
  • Familiarity with point-of-sale systems and basic cash handling
  • Comfortable using Apple software and technology
  • Strong teamwork and organizational skills

Job Duties

  • Greet every guest warmly and engage with them like a trusted friend
  • Share detailed knowledge of Aveda products and Tangerine Salon services
  • Check guests in and out using the salon's point-of-sale system with accuracy and style
  • Pre-book appointments for clients to ensure continuous service and satisfaction
  • Maintain the cleanliness and visual appeal of the front desk and salon area, keeping it Instagram-worthy
  • Support smooth salon operations by collaborating effectively with the team behind the scenes
  • Manage cash drawers and daily financial reports to ensure balanced transactions

Job Criteria

Experience

Mid Level (3-7 years)


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