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Job Overview
Work Schedule
Fixed Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee training programs
flexible scheduling
Job Description
This positions is at a hotel that prides itself on offering exceptional guest experiences through attentive and personalized service. The hotel caters to a diverse clientele, ranging from business travelers to vacationing guests looking for comfort, convenience, and memorable stays. Established with a commitment to excellence, the hotel combines modern amenities with warm hospitality to ensure every guest feels welcomed and valued. Working at this hotel means being part of a team that strives to maintain high standards and a friendly atmosphere, contributing to a positive environment that guests appreciate and return to time and again.
The role... Show More
The role... Show More
Job Requirements
- High school graduate or GED certificate
- Aptitude for math
- Basic computer skills
- Previous hotel front desk and SMS computer experience a plus
- Ability to work well with others
- Ability to work alone and overnight shifts
- Capable of remaining awake during overnight hours
Job Qualifications
- High school graduate or GED certificate
- Basic computer skills
- Experience with hotel front desk or SMS computer systems is a plus
- Strong customer service and communication skills
- Ability to work well in a team and independently
- Willingness to work overnight shifts and remain awake during those hours
Job Duties
- Handle guest check-ins and check-outs efficiently
- Inform guests of hotel facilities at time of registration
- Handle guest issues, complaints, and requests and pro-actively resolve satisfactorily
- Answer guest questions regarding local area facilities and provide proper directions
- Demonstrate proper telephone etiquette, transfer calls, and take accurate messages
- Manage guest experience by informing about activities and dining options
- Book activities or reservations as requested by guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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