Guest Service Host - Campbell

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Up to $16.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Free movies for employee and guests
Career advancement opportunities
flexible schedules
fun and fast paced work environment
discounted concessions
Free big screen gaming
Competitive wages with holiday overtime

Job Description

CineLux Theatres is a well-established, community-based movie theater company rooted deeply in the Bay Area, with its origins dating back to 1966 when the first cinema was founded in Campbell. Today, this proud local family-operated business maintains its presence exclusively within Silicon Valley and Santa Cruz County, committed to delivering a friendly and entertaining escape for patrons of all ages. CineLux Theatres prides itself on its welcoming atmosphere, high-quality customer service, and commitment to enhancing the movie-going experience through innovative amenities and a passionate team. The company seeks individuals who share its enthusiasm for film and customer engagement to join its dynamic workforce.

As a Guest Service Host at CineLux Theatres, you will be joining a vibrant and fun-filled environment where your passion for movies and dedication to excellent service are valued and rewarded. This part-time role offers flexibility, accommodating between 15 to 30 hours per week and includes the opportunity to work various shifts including nights and holidays. The Guest Service Host serves as the vital first point of contact, creating memorable experiences for guests visiting the theater. Your responsibilities span diverse customer-facing areas including box office operations, ticket and gift card sales, handling guest inquiries regarding movie content, ratings, and promotions, as well as managing concession sales and food preparation with an emphasis on quality and cleanliness.

The position demands enthusiasm, a positive attitude, and teamwork skills in a fast-paced, guest-oriented environment. CineLux Theatres offers competitive wages with added overtime pay during holidays, fostering both career advancement and personal growth. Additional benefits include free movie access for you and your family and friends in private auditoriums, discounted concessions, access to big screen gaming, and the chance to work within one of the community’s most beloved entertainment venues. If you are passionate about movies and providing exceptional customer service, this part-time position is the perfect opportunity to gain experience in the movie business while contributing to a thriving local theater company's success.

Job Requirements

  • high school diploma or equivalent preferred
  • availability to work flexible hours including nights, weekends, and holidays
  • ability to stand or sit for long periods
  • ability to lift up to 50 pounds occasionally
  • physical capability to bend, reach, and lift repeatedly
  • minimum three days availability per week

Job Qualifications

  • customer service experience preferred
  • ability to work in a fast-paced environment
  • outgoing and positive attitude
  • strong communication skills
  • basic math skills for handling transactions
  • ability to work independently and as part of a team
  • willingness to learn and adapt

Job Duties

  • sell tickets and gift cards to guests
  • field questions about film content and ratings
  • provide directions and information about prices and promotions
  • perform daily box office maintenance and reports
  • sell fresh food and beverages
  • assemble food orders
  • operate point-of-sale terminals
  • maintain cleanliness of concession area including equipment and stock rooms

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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