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Guest Service Host

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Benefits

Healthcare coverage
performance-based incentives
Competitive total rewards package
Employee Discounts
Training and development opportunities
Paid Time Off
flexible scheduling

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment company with over 360 venues across North America. Specializing in experiential entertainment, Lucky Strike offers guests a wide array of fun activities including bowling, amusement rides, water parks, and family entertainment centers. The company is also the proud owner of the Professional Bowlers Association, the premier bowling league that enjoys a vast and dedicated fanbase worldwide. As part of its commitment to creating engaging guest experiences, Lucky Strike Entertainment strives to maintain high service standards across all its locations.

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Job Requirements

  • Minimum 18 years of age
  • Strong customer service skills
  • Excellent multi-tasking skills
  • Ability to prioritize and perform a variety of concurrent tasks with minimal direction
  • Basic math skills as they apply to cash handling
  • Food Handlers Card required for California and Florida team members
  • Must be able to lift up to 30 pounds
  • Must be able to stand for long periods
  • Ability to work in a loud environment with flashing lights
  • Must be able to work days, nights, weekends, and/or holidays when needed

Job Qualifications

  • Minimum 18 years of age
  • Strong customer service skills
  • Excellent multi-tasking skills
  • Ability to prioritize and perform a variety of concurrent tasks with minimal direction
  • Basic math skills as they apply to cash handling
  • Food Handlers Card required for California and Florida team members

Job Duties

  • Maintain the daily operation of the operation
  • Assist guests as needed
  • Provide excellent guest service by answering questions
  • Prepare/sell food items
  • Restock items as needed
  • Must remain up to date on all current specials and promotions of the facility
  • Assists in merchandising functions as needed
  • Cash handling functions including POS system and registers
  • Ensures high standards of cleanliness, presentation, and service in work areas
  • Completes opening or closing checklists as required
  • Other duties as assigned

Job Location

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