Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.25 - $17.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
wellness programs
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences across its extensive portfolio of brand properties. Among its prestigious brands, JW Marriott stands out as part of Marriott's luxury portfolio, featuring more than 100 beautiful properties located in gateway cities and distinctive resort locations around the world. JW Marriott is committed to creating a positive work environment where associates are valued, supported, and empowered to deliver the highest standards of hospitality. The company's philosophy centers on the belief that if associates are happy, guests will be happy. This unique approach fosters confidence, innovation, and genuine service from its team members, carrying on the legacy of the brand's founder, J. Willard Marriott.
The Guest Service Expert role at JW Marriott is integral to building memorable and unique experiences for guests. This position is not just about providing food and drinks but about delivering an exceptional service experience that resonates with every guest interaction. Guest Service Experts are responsible for a wide range of tasks that collectively enhance the dining experience — from setting tables and communicating with the kitchen to serving guests and maintaining cleanliness in work areas. The role requires a hands-on approach, involving physical activity such as standing, walking, and lifting, ensuring that the environment remains safe and welcoming.
Working as a Guest Service Expert at JW Marriott means being part of a global team dedicated to the art of hospitality. The company strives to uphold professional standards in appearance and communication while following stringent safety protocols and quality standards. This role offers associates the opportunity to contribute directly to the guest experience, making each interaction part of a larger narrative of warmth and excellence. Marriott International’s commitment to equal opportunity employment ensures a diverse and inclusive workplace where every associate’s background and talents are respected and celebrated.
This position typically requires a high school diploma or GED equivalent and welcomes candidates with less than one year of related work experience, making it an excellent opportunity for those beginning their careers in hospitality. Although supervisory experience and licenses or certifications are not required, the emphasis is on a proactive, guest-focused mindset and the physical ability to meet job demands. Joining JW Marriott offers access to training, development, and recognition programs that promote personal and professional growth. The company’s holistic approach to employee well-being is designed to help associates thrive in a luxury environment where they can pursue their passion for service.
The Guest Service Expert role at JW Marriott is integral to building memorable and unique experiences for guests. This position is not just about providing food and drinks but about delivering an exceptional service experience that resonates with every guest interaction. Guest Service Experts are responsible for a wide range of tasks that collectively enhance the dining experience — from setting tables and communicating with the kitchen to serving guests and maintaining cleanliness in work areas. The role requires a hands-on approach, involving physical activity such as standing, walking, and lifting, ensuring that the environment remains safe and welcoming.
Working as a Guest Service Expert at JW Marriott means being part of a global team dedicated to the art of hospitality. The company strives to uphold professional standards in appearance and communication while following stringent safety protocols and quality standards. This role offers associates the opportunity to contribute directly to the guest experience, making each interaction part of a larger narrative of warmth and excellence. Marriott International’s commitment to equal opportunity employment ensures a diverse and inclusive workplace where every associate’s background and talents are respected and celebrated.
This position typically requires a high school diploma or GED equivalent and welcomes candidates with less than one year of related work experience, making it an excellent opportunity for those beginning their careers in hospitality. Although supervisory experience and licenses or certifications are not required, the emphasis is on a proactive, guest-focused mindset and the physical ability to meet job demands. Joining JW Marriott offers access to training, development, and recognition programs that promote personal and professional growth. The company’s holistic approach to employee well-being is designed to help associates thrive in a luxury environment where they can pursue their passion for service.
Job Requirements
- high school diploma or G.E.D. equivalent
- ability to stand, sit, or walk for extended periods
- capability to move and handle objects up to 25 pounds without assistance and 50 pounds with assistance
- commitment to follow company safety policies and procedures
- willingness to work in a team-oriented environment
- ability to read and verify menu information
- maintain professional communication and appearance
- no supervisory experience required
Job Qualifications
- high school diploma or G.E.D. equivalent
- less than 1 year of related work experience
- no supervisory experience required
- strong communication skills
- ability to work on feet for extended periods
- ability to maintain professional appearance and demeanor during work hours
Job Duties
- set tables and prepare dining areas for guests
- communicate effectively with kitchen staff to ensure order accuracy
- interact and serve guests with professionalism and care
- clean work areas and supplies to maintain hygiene standards
- manage menu reading and verification
- move, lift, carry, push, and pull objects weighing up to 25 pounds independently and 50 pounds with assistance
- follow company policies, safety regulations, and uphold quality standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

