Guest Service Expert - Part Time Server

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences across various brands and locations. Among its luxury offerings, JW Marriott stands out as part of Marriott's prestigious portfolio, featuring over 100 properties in key gateway cities and distinctive resorts worldwide. Renowned for blending warm hospitality with sophisticated service, JW Marriott emphasizes a work culture where associates are valued as the cornerstone of delivering excellence. The company fosters an inclusive environment that celebrates diverse backgrounds and talents, creating a vibrant workplace where employees flourish personally and professionally.

The Miami Airport Marriott, located in Miami, Florida, is one of the prominent Marriott properties offering guests a memorable and unique stay. This establishment embodies Marriott's high standards of service, focusing not only on comfort and amenities but also on cultivating a welcoming atmosphere for both guests and associates. Part of this dedication involves roles such as the Restaurant Server, a position integral to the Food and Beverage team. This role is classified as part-time and non-management, ideally suited for individuals eager to engage actively with guests and contribute to the overall dining experience.

The Restaurant Server at the Miami Airport Marriott is much more than a traditional waiter or waitress position. It is designed to be a holistic guest service role where the employee helps craft memorable moments for patrons beyond just serving food and drinks. The server is responsible for setting the tables, communicating effectively with the kitchen staff, and ensuring smooth transactions during dining. They must maintain the cleanliness and readiness of their work area and supplies, ensuring the environment remains safe and orderly. The role demands physical stamina and attentiveness as servers spend extended periods standing, walking, or sitting to attend to guests efficiently.

Moreover, the server is expected to handle various physical tasks such as lifting and carrying items up to 25 pounds independently, with assistance allowed for weights up to 50 pounds. Flexibility in movements like bending, twisting, and stooping is necessary to meet the demands of the position. Upholding Marriott's quality standards and following company policies are critical aspects, along with maintaining a professional appearance and communication style. These elements collectively ensure that the dining experience is seamless and enjoyable for guests, aligning with the brand’s ethos of "Wonderful Hospitality. Always."

The preferred qualifications for this role include a high school diploma or a G.E.D. equivalent, and although prior experience is not mandatory, having up to one year in a related field can be advantageous. This position is an excellent opportunity for those looking to start or grow their career in hospitality, providing valuable experience within a globally respected hotel brand. Marriott International emphasizes creating a safe and inclusive workplace where all associates can thrive, promoting development and recognition opportunities while ensuring non-discrimination across all protected bases.

By joining the Food and Beverage team at Miami Airport Marriott, associates become part of a diverse and enthusiastic workforce dedicated to hospitality excellence. The role of Restaurant Server offers a dynamic environment where interpersonal skills and customer service are paramount. It supports Marriott’s larger mission of connecting with guests on a personal level and delivering a luxury service experience. Those who embrace this role find themselves part of a community dedicated to innovation, care, and delivering the legendary JW Treatment™. It’s a chance to do your best work, find your purpose, and belong to a global family committed to mutual success and well-being.