Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Job Description
Buffalo Wild Wings is a popular American casual dining restaurant and sports bar franchise that specializes in serving a wide variety of chicken wings, sauces and seasonings, burgers, and beer. Known for its lively atmosphere that combines great food with a passionate sports viewing experience, the brand has established itself as a go-to destination for fans seeking a vibrant social environment. With hundreds of locations across the United States and internationally, Buffalo Wild Wings offers a dynamic workplace where team members contribute to creating memorable guest experiences. The company values high energy, teamwork, and a commitment to service excellence, making it an exciting place to build a career in the hospitality industry.
As a Guest Service Server at Buffalo Wild Wings, you play a pivotal role in shaping a guest's visit beyond just taking orders. This role is essential in delivering personalized hospitality, ensuring that each guest feels welcomed, attended to, and excited to return. The position involves skillfully presenting a diverse menu that features signature wings, alcoholic and non-alcoholic beverages, appetizers, and other popular entrees. Guests rely on you to guide them through the menu choices with enthusiasm, knowledge, and a friendly demeanor.
Working in the lively dining room environment, you become the architect of an unforgettable dining experience by engaging guests in high-energy interactions. This role is designed for individuals who thrive in fast-paced, social settings and enjoy making meaningful connections with others. Buffalo Wild Wings emphasizes that every shift can be exciting and is more than just a job; it is a chance to develop valuable skills, gain industry-specific knowledge, and pursue advancement opportunities within a large, supportive system.
In this position, you will benefit from an inclusive culture that values training and continuous learning. Comprehensive onboarding and ongoing education ensure you are well-prepared to succeed. Buffalo Wild Wings offers a flexible schedule to accommodate different lifestyles, which is ideal for students, part-time workers, or those seeking career changes. Employees also receive competitive weekly pay, tips, and an attractive benefits package highlighting medical, dental, and vision insurance, paid time off, and retirement plans.
Overall, joining Buffalo Wild Wings as a Guest Service Server means becoming part of a vibrant community that supports your growth, recognizes your contributions, and provides multiple pathways for career development. Whether you want to build a career in hospitality or simply enjoy a fun and rewarding work atmosphere, this role is a fantastic opportunity to enhance your skills and work alongside a passionate team committed to delivering excellent guest experiences every day.
As a Guest Service Server at Buffalo Wild Wings, you play a pivotal role in shaping a guest's visit beyond just taking orders. This role is essential in delivering personalized hospitality, ensuring that each guest feels welcomed, attended to, and excited to return. The position involves skillfully presenting a diverse menu that features signature wings, alcoholic and non-alcoholic beverages, appetizers, and other popular entrees. Guests rely on you to guide them through the menu choices with enthusiasm, knowledge, and a friendly demeanor.
Working in the lively dining room environment, you become the architect of an unforgettable dining experience by engaging guests in high-energy interactions. This role is designed for individuals who thrive in fast-paced, social settings and enjoy making meaningful connections with others. Buffalo Wild Wings emphasizes that every shift can be exciting and is more than just a job; it is a chance to develop valuable skills, gain industry-specific knowledge, and pursue advancement opportunities within a large, supportive system.
In this position, you will benefit from an inclusive culture that values training and continuous learning. Comprehensive onboarding and ongoing education ensure you are well-prepared to succeed. Buffalo Wild Wings offers a flexible schedule to accommodate different lifestyles, which is ideal for students, part-time workers, or those seeking career changes. Employees also receive competitive weekly pay, tips, and an attractive benefits package highlighting medical, dental, and vision insurance, paid time off, and retirement plans.
Overall, joining Buffalo Wild Wings as a Guest Service Server means becoming part of a vibrant community that supports your growth, recognizes your contributions, and provides multiple pathways for career development. Whether you want to build a career in hospitality or simply enjoy a fun and rewarding work atmosphere, this role is a fantastic opportunity to enhance your skills and work alongside a passionate team committed to delivering excellent guest experiences every day.
Job Requirements
- Must meet the minimum legal age requirement for serving alcoholic beverages in your location
- Keen understanding of how to enhance shared moments
- Exceptional organizational skills
- Meticulous attention to detail
- Commitment to outstanding guest service
Job Qualifications
- Education: High school diploma or G.E.D
- Related Work Experience: Less than 1 year related work experience
- Supervisory Experience: No supervisory experience
- License or Certification: None
Job Duties
- Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal
- Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience
- No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional
- Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time
- moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
- reach overhead and below the knees, including bending, twisting, pulling, and stooping)
- Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time
- As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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