Guest Service Expert

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to providing exceptional service and memorable guest experiences. Among its prestigious portfolio of brands, JW Marriott stands out as a hallmark of luxury and refined hospitality. JW Marriott hotels are located in gateway cities and unique resort destinations worldwide, offering guests an experience that reflects the legacy of the company founder, J. Willard Marriott. JW Marriott is not only dedicated to delivering world-class service but also to fostering a supportive and inclusive environment where associates thrive both professionally and personally. The company prides itself on its dedication to equal opportunity employment, valuing diverse backgrounds and experiences, and cultivating a workplace where every associate feels empowered to be their best. The culture at JW Marriott embraces innovation, genuine care, and continuous development, ensuring employees are well-equipped to contribute to the brand’s esteemed reputation. Career growth, training, and holistic well-being are prioritized, making it an ideal place for individuals passionate about hospitality to grow and succeed.

The position of Restaurant Server at the BWI Airport Marriott, located at 1743 W Nursery Rd in Linthicum, Maryland, is a full-time, non-management role pivotal in delivering an outstanding dining experience to guests. The server’s role extends beyond merely taking orders and serving food; it involves creating a memorable atmosphere where guests feel welcomed and valued. Servers at Marriott are known as Guest Service Experts and play a vital part in setting tables, communicating effectively with the kitchen and fellow staff, and attending to guests with warmth and professionalism. The job requires physical endurance, including standing, walking, lifting, and maneuvering in a fast-paced environment. Attention to detail, courteous communication, and adherence to safety protocols are essential in upholding Marriott’s high quality standards. Candidates can expect to earn between $10.49 to $11.65 per hour, with the opportunity to receive tips and service charge compensation, enhancing overall remuneration. Training is provided, starting at a rate of $20.97 to $23.30 per hour during the initial period. The day and evening shifts are preferred, allowing for varied work schedules to meet operational demands. Marriott values associates' commitment to professionalism, from maintaining appropriate appearance and attire to following company policies and ensuring a safe and welcoming environment for all guests. This role is ideal for individuals enthusiastic about delivering excellent hospitality and eager to join a globally respected brand recognized for its dedication to service excellence and associate well-being.