Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
meal discounts
Life insurance
Job Description
The Ritz-Carlton Key Biscayne Miami is a renowned luxury hotel located at 455 Grand Bay Drive, Miami, Florida. As part of Marriott International's prestigious portfolio of award-winning properties worldwide, The Ritz-Carlton has established itself as a global leader in luxury hospitality. The hotel is committed to delivering exceptional service and unforgettable experiences to its guests. It boasts a refined environment where the blend of culture, talent, and experiences of associates creates a rich and dynamic workplace. The company upholds a strict dedication to equal opportunity employment, embracing diversity and ensuring a workplace free from discrimination based on disability, veteran status, or any legally protected factors. Working at The Ritz-Carlton Key Biscayne offers individuals the chance to be part of a team that values creativity, thoughtfulness, and compassion in delivering excellence.
The Server position at The Ritz-Carlton Key Biscayne Miami is a full-time, non-management role within the Food and Beverage & Culinary category, designed for individuals passionate about creating memorable dining experiences. This role goes beyond simply serving food; it involves crafting unique and engaging experiences for guests, ensuring each interaction and transaction contributes positively to their overall visit. Server responsibilities include setting tables, communicating effectively with kitchen staff, interacting and serving guests attentively, and maintaining cleanliness in the work areas and supplies. Prospective servers at The Ritz-Carlton are expected to be physically active, able to stand, sit, or walk for extended periods, navigate uneven or slippery surfaces safely, and handle various tasks such as lifting objects up to 25 pounds independently and up to 50 pounds with assistance, bending, twisting, and stooping.
This position demands adherence to the company's high standards for safety, quality, professional appearance, and communication. Servers must exemplify the Gold Standards of The Ritz-Carlton, including their Employee Promise, Credo, and Service Values—foundational principles that guide all employees in delivering consistently exceptional service. At The Ritz-Carlton, every team member plays a crucial role in not only upholding but enhancing the company's reputation for rare and special luxury service. Join this esteemed team and gain the opportunity to grow within a supportive global network, offering personal and professional development while participating in an unparalleled luxury hospitality experience.
The Server position at The Ritz-Carlton Key Biscayne Miami is a full-time, non-management role within the Food and Beverage & Culinary category, designed for individuals passionate about creating memorable dining experiences. This role goes beyond simply serving food; it involves crafting unique and engaging experiences for guests, ensuring each interaction and transaction contributes positively to their overall visit. Server responsibilities include setting tables, communicating effectively with kitchen staff, interacting and serving guests attentively, and maintaining cleanliness in the work areas and supplies. Prospective servers at The Ritz-Carlton are expected to be physically active, able to stand, sit, or walk for extended periods, navigate uneven or slippery surfaces safely, and handle various tasks such as lifting objects up to 25 pounds independently and up to 50 pounds with assistance, bending, twisting, and stooping.
This position demands adherence to the company's high standards for safety, quality, professional appearance, and communication. Servers must exemplify the Gold Standards of The Ritz-Carlton, including their Employee Promise, Credo, and Service Values—foundational principles that guide all employees in delivering consistently exceptional service. At The Ritz-Carlton, every team member plays a crucial role in not only upholding but enhancing the company's reputation for rare and special luxury service. Join this esteemed team and gain the opportunity to grow within a supportive global network, offering personal and professional development while participating in an unparalleled luxury hospitality experience.
Job Requirements
- High school diploma or G.E.D. equivalent
- Less than 1 year related work experience
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects weighing up to 25 pounds without assistance and 50 pounds with assistance
- Ability to work in a fast-paced environment
- Excellent communication skills
- Adherence to company policies and safety standards
Job Qualifications
- High school diploma or G.E.D. equivalent
- Less than 1 year related work experience
- Ability to stand, sit, or walk for extended periods
- Excellent interpersonal and communication skills
- Ability to lift and carry objects weighing up to 25 pounds without assistance
- Strong commitment to providing exceptional customer service
- No supervisory experience required
Job Duties
- Set tables with proper tableware and linens
- Communicate effectively with kitchen and bar staff to coordinate food and beverage orders
- Engage with guests by providing attentive and courteous service
- Serve food and drinks promptly and accurately
- Maintain cleanliness and organization of work areas and supplies
- Handle guest transactions professionally and efficiently
- Follow company policies and safety procedures to ensure a safe and welcoming environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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