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Guest Service Experience Lead

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
vision coverage
401k with matching contributions
Paid Time Off
flexible schedules
Education Assistance
discount programs
Free Meals

Job Description

This job posting is for a position at a restaurant operated by an independent franchisee licensed to use the McDonald’s brand and food products. Unlike McDonald’s USA, the franchisee is a separate company and is fully responsible for all employment matters including hiring, firing, supervising, staffing, and scheduling. McDonald’s USA does not control these operations and will not be involved in employment decisions. If hired, your employer will be the franchisee, not McDonald’s USA.

The opportunity available is for the role of Guest Experience Leader, a position designed to fit your life, inspire your best, and help you move ... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work between 8 am and 8 pm
  • Willingness to learn and take direction
  • Good communication skills
  • Ability to work effectively in a team
  • Able to provide excellent customer service
  • Reliable and punctual

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to excel in a fast-paced team environment
  • Strong interpersonal and communication skills
  • Customer service experience preferred
  • Ability to handle multiple tasks efficiently
  • Must be at least 16 years of age

Job Duties

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with guests once they have their food to ensure satisfaction
  • Ensuring kids receive a kid treat
  • Handling any concerns
  • Communicating with the restaurant team to provide feedback and recommendations
  • Assisting with mobile and delivery orders

Job Criteria

Experience

No experience required


Job Location

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