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Guest Service Cashier

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Employee wellness programs

Job Description

Our company is a dynamic service-oriented establishment dedicated to providing exceptional customer experiences to visitors, clients, and employees alike. We operate in a fast-paced environment where professionalism, organization, and a welcoming atmosphere are key to our continued success. As a leader in our industry, we prioritize the quality of our guest interactions, ensuring every individual feels valued and well attended to from the moment they arrive. Our commitment to maintaining a secure, efficient, and friendly front-facing service area complements our overall mission to enhance operational effectiveness and foster positive client relationships.

We are currently seeking a highly motivated and or... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience in customer service or front desk operations preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time efficiently
  • Familiarity with multi-line phone systems and office equipment
  • Basic computer proficiency including Microsoft Office
  • Ability to maintain professionalism and friendliness under pressure

Job Qualifications

  • High school diploma or equivalent, associate degree preferred
  • Effective communication skills
  • Robust interpersonal skills
  • Competence in handling office devices such as phone systems, printers, and computers
  • Knowledge of Microsoft Office Suite and/or scheduling tools

Job Duties

  • Offer polite and professional help to visitors, clients, and staff members
  • Responsibly handle incoming phone calls by utilizing a multi-line phone system for efficient call management
  • Administer the check-in and check-out activities, in addition to appointment coordination when necessary
  • Maintain a welcoming and orderly front desk and lobby area
  • Perform essential office responsibilities like entering data, organizing paperwork, and distributing incoming mail
  • Administer visitor admission and preserve security protocols when needed
  • Promote effective interdepartmental communication to facilitate the smooth running of operations
  • Handle inquiries and resolve complaints, or refer them to the appropriate individuals

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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