Job Overview
Compensation
Type:
Salary
Rate:
Range $33,000.00 - $36,692.45
Work Schedule
Day Shifts
Benefits
competitive hourly wage
flexible scheduling
Employee discounts on food and beverages
Opportunities for advancement
Supportive team environment
Paid training
employee recognition programs
Job Description
Our establishment is a vibrant cafe focused on delivering exceptional dining experiences through innovative service and a customer-centric approach. Recognized for its commitment to quality and a welcoming atmosphere, the cafe utilizes a modern kiosk ordering system to enhance guest convenience and speed of service. This technology-driven environment allows guests to engage with self-service kiosks for ordering, payment, and rewards, while still experiencing personalized assistance and hospitality from dedicated staff members. The cafe prides itself on blending technology with traditional hospitality values to create a seamless and enjoyable guest journey.
We are currently seeking a Guest Service Attendan... Show More
We are currently seeking a Guest Service Attendan... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to assist guests with technology-based ordering systems
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Flexible availability including peak cafe hours
- Physical ability to stand and walk for long periods
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Basic proficiency with touchscreen kiosks or similar technology
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Friendly and approachable demeanor
- Ability to stand and walk for extended periods
Job Duties
- Greet every guest with a smile, greeting and to help direct them to kiosk ordering system
- Guide guests by being the subject matter expert for all kiosk functions
- Assist kiosk guests with guest rewards, ordering, payments, number cards, beverage service, receipt printing, dine in/to go order fulfillment
- Provide beverage service for kiosk guests
- Assist server assistants with guest needs, food running, pre-bussing when there are no guests in the kiosk queue
- Clean, stock and maintain the kiosk area
- Change kiosk receipt paper
- Sample products to guests entering the cafe
- Smile, be friendly, and take appropriate action to guest requests
- Support and promote company initiatives
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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