Guest Service Attendant

Job Overview

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Compensation

Type:
Salary
Rate:
Range $27,899.83 - $33,395.84
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities

Job Description

The Guest Service Attendant position is an essential role within a dynamic dining establishment focused on providing exceptional guest experiences. This company operates in the fast-paced food service industry, combining technology and personalized service to enhance customer satisfaction. By leveraging the innovative kiosk ordering system, the establishment ensures that guests enjoy a seamless and efficient ordering process that complements the friendly and attentive human interaction present on-site. The dining location caters to a diverse clientele, aiming to create memorable visits that embody legendary service standards.

This role is designed for individuals passionate about hospitality and guest interaction. The Guest Serv... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or food service preferred
  • Ability to work flexible hours including peak café times
  • Excellent communication skills
  • Ability to stand and move for extended periods
  • Basic computer literacy
  • Positive attitude and a team player mentality

Job Qualifications

  • High school diploma or equivalent
  • Proven customer service experience in a food service or hospitality role
  • Familiarity with kiosk or self-ordering systems preferred
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Friendly and approachable demeanor
  • Basic knowledge of food and beverage service standards

Job Duties

  • Greet every guest with a smile and direct them to kiosk ordering
  • Guide guests as the expert in all kiosk functions
  • Assist guests with rewards, ordering, payments, number cards, beverage service, receipt printing, and order fulfillment
  • Provide beverage service to kiosk guests
  • Support service associates with guest needs, food running, and pre-bussing during low kiosk queue times
  • Clean, stock, and maintain kiosk and dining areas
  • Change kiosk receipt paper
  • Offer product sampling to guests
  • Promote and support company initiatives

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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