Guest Service Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $33,000.00 - $35,386.64
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Benefits

competitive pay
flexible scheduling
Employee Discounts
opportunities for growth
Supportive team environment
Training and Development
Positive work culture

Job Description

[Company Name] is a vibrant and customer-focused cafe dedicated to delivering exceptional dining experiences through innovative service and a welcoming atmosphere. As a leading establishment in the hospitality industry, the company prides itself on embracing modern technology to enhance guest engagement, using kiosk systems to streamline ordering and payment processes. The cafe offers a dynamic environment where team members collaborate to maintain high standards of service quality, cleanliness, and guest satisfaction, ensuring every visitor enjoys a memorable experience. Positioned at the intersection of traditional cafe culture and digital convenience, [Company Name] harnesses a commitment to legendary customer service, fostering a... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to learn kiosk ordering technology
  • Excellent communication skills
  • Friendly and professional attitude
  • Ability to stand for extended periods
  • Flexibility to work during cafe peak hours
  • Ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to learn and navigate kiosk ordering systems quickly
  • Strong communication and interpersonal skills
  • Friendly and approachable demeanor
  • Ability to multitask in a fast-paced environment
  • Basic familiarity with food and beverage service procedures

Job Duties

  • Greet every guest with a smile greeting and help direct them to kiosk ordering
  • Guide guests by being the subject matter expert for all kiosk functions
  • Assist kiosk guests with guest rewards ordering payments number cards beverage service receipt printing dine in to go order fulfillment
  • Beverage service for kiosk guests
  • Assist SA with guest needs food running pre-bussing when there are no guests in the Kiosk queue
  • Cleans stock and maintain the kiosk area
  • Kiosk receipt paper changing
  • Sampling to guests entering the cafe
  • Smile friendly takes appropriate action to guest requests
  • Supports and promotes company initiatives

Job Location

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