Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.13 - $21.34
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with match
Tuition Reimbursement
Job Description
Global Partners LP is a Fortune 500 company that has been a trusted name in community fuel and convenience retailing since 1933. The company is deeply committed to its core values of taking care of customers, guests, communities, and employees. Known for its long-standing dedication to responsible and sustainable business practices, Global Partners fuels communities with grit, passion, and purpose. With over 90 years of experience, this company continuously strives to build lasting relationships and create shared value while anticipating the needs of its customers. As a leader in the fuel distribution and convenience retail industry, Global Partners offers a dynamic, team-focused workplace that values diversity and inclusiveness. The company nurtures growth and development by investing in its employees through comprehensive training programs, professional development opportunities, and a supportive work environment.
The Guest Service Associate role at Global Partners plays a critical role in delivering an outstanding guest experience in their retail locations. This position involves interacting directly with guests to provide a welcoming and enjoyable shopping environment. The Associate ensures operational standards are maintained, including the execution of safety, security, and quality policies. Responsibilities also include operating the point of sale system in accordance with corporate standards, managing cash, lottery, and tobacco products, and maintaining clean and organized store premises through various housekeeping duties like cleaning, dusting, and stocking. In addition to these tasks, the Associate supports inventory management by conducting gas tank inventories and replenishing products to maintain in-stock conditions. Communication with store management and vendors is integral to the role to address guest requests and store needs efficiently.
This position requires flexibility in scheduling, including availability for day, night, weekend, and holiday shifts. Physical demands include the ability to work in various temperature conditions, climb ladders and stairs, and perform physical tasks such as bending, lifting up to 25 pounds, and accessing all store areas. Basic computer skills are necessary to facilitate store operations and paperwork. Global Partners offers a competitive salary range for this position, between $18.13 and $21.34 per hour, with the final rate determined by the candidate's experience, skills, and geographic location. Beyond compensation, working at Global Partners comes with various benefits including medical, dental, vision, and life insurance, along with a 401k plan with matching contributions, tuition reimbursement after six months of service, and wellness support.
At Global Partners, the hiring process values passion and potential. The selection process may include virtual or in-person interviews. The company is an equal opportunity employer that embraces diversity and inclusion, ensuring a workplace free from discrimination. It also complies with all legal requirements, providing accommodations for applicants with disabilities if needed. The Guest Service Associate role offers an excellent opportunity for individuals seeking a career in a company that grows and thrives through the shared commitment of its people, making a meaningful impact in their communities while advancing their own professional development.
The Guest Service Associate role at Global Partners plays a critical role in delivering an outstanding guest experience in their retail locations. This position involves interacting directly with guests to provide a welcoming and enjoyable shopping environment. The Associate ensures operational standards are maintained, including the execution of safety, security, and quality policies. Responsibilities also include operating the point of sale system in accordance with corporate standards, managing cash, lottery, and tobacco products, and maintaining clean and organized store premises through various housekeeping duties like cleaning, dusting, and stocking. In addition to these tasks, the Associate supports inventory management by conducting gas tank inventories and replenishing products to maintain in-stock conditions. Communication with store management and vendors is integral to the role to address guest requests and store needs efficiently.
This position requires flexibility in scheduling, including availability for day, night, weekend, and holiday shifts. Physical demands include the ability to work in various temperature conditions, climb ladders and stairs, and perform physical tasks such as bending, lifting up to 25 pounds, and accessing all store areas. Basic computer skills are necessary to facilitate store operations and paperwork. Global Partners offers a competitive salary range for this position, between $18.13 and $21.34 per hour, with the final rate determined by the candidate's experience, skills, and geographic location. Beyond compensation, working at Global Partners comes with various benefits including medical, dental, vision, and life insurance, along with a 401k plan with matching contributions, tuition reimbursement after six months of service, and wellness support.
At Global Partners, the hiring process values passion and potential. The selection process may include virtual or in-person interviews. The company is an equal opportunity employer that embraces diversity and inclusion, ensuring a workplace free from discrimination. It also complies with all legal requirements, providing accommodations for applicants with disabilities if needed. The Guest Service Associate role offers an excellent opportunity for individuals seeking a career in a company that grows and thrives through the shared commitment of its people, making a meaningful impact in their communities while advancing their own professional development.
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to work flexible hours including days, nights, weekends and holidays
- Physical ability to perform duties including lifting up to 25 lbs, climbing ladders and stairs, and working in intermittent temperatures
- Basic computer skills
- Reliable transportation
- Ability to communicate effectively with guests, team members, and management
Job Qualifications
- Ability to perform basic computer functions
- Reliable transportation
- Ability to count, read and write accurately to complete required paperwork
- Ability to climb ladders and stairs, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs
- Ability to freely access all areas of the store including selling floor, stock area, and register area
- Support GSA new hire employee's onboarding and training
- Must be available to work flexible hours including day, nights, weekends, and holidays
Job Duties
- Greet guests and provide an enjoyable shopping experience for everyone
- Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices
- Operate the point of sale pursuant to corporate standards
- maintain proper cash, lottery, tobacco levels
- Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
- Replenish products and supplies ensuring in-stock conditions at all times
- Communicate with store management regarding guest requests and vendor-related concerns
- Check in external and internal vendors per established guidelines
- Conduct gas tank inventory and merchandising projects assigned by management
- Complete other tasks as assigned by management
Job Criteria
Experience
No experience required
Job Location
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