Guest Service Associate/Cashier

Global Partners LP is a well-established Fortune 500 company with a proud history dating back to 1933. Known for its commitment to fueling communities responsibly and sustainably, Global Partners operates within the energy sector with a strong emphasis on taking care of its customers, guests, communities, and employees. The company culture, termed The Global Spirit, is deeply rooted in values like grit, passion, and purpose, which guide every aspect of the business. With over 90 years of operational experience, Global Partners champions a work environment that prioritizes safety, quality, and community impact, making it a respected name among energy providers in the United States. As an equal opportunity employer, the company fosters an inclusive culture that values diversity and growth potential among its workforce, encouraging applicants from all backgrounds to engage with its hiring process. The company’s broad spectrum of benefits includes competitive pay, health and wellness programs, 401k plans with matching contributions, tuition reimbursement, and various initiatives focused on professional development, designed to support employee longevity and success within the organization.

The Guest Service Associate role at Global Partners is a pivotal position dedicated to delivering superior customer experiences while ensuring the seamless operation of store-level functions. This position involves direct interaction with guests, creating a welcoming and enjoyable environment that reflects Global Partners' commitment to hospitality and service excellence. The role encompasses a range of responsibilities, including maintaining store safety and operational standards, managing the point of sale system in line with corporate protocols, and ensuring that all merchandising and inventory tasks are completed efficiently. This includes replenishing products, maintaining proper inventory levels of essential items such as cash, lottery tickets, and tobacco products, and performing routine housekeeping duties to keep the store immaculate and inviting. The Guest Service Associate also facilitates communication with store management regarding guest needs and vendor-related issues, supporting overall store operations and contributing to a positive shopping experience. This role is essential in upholding the company’s reputation for excellence in customer service and operational integrity.

The position requires flexibility in work hours, including availability during days, nights, weekends, and holidays, emphasizing the company’s need for adaptable team members who can meet varying business demands. The physical aspects of the role necessitate the ability to work in diverse temperature environments, perform activities such as climbing ladders, bending, lifting, and carrying up to 25 pounds, and accessing all areas of the store freely. Additionally, the role involves supporting the onboarding and training of new Guest Service Associates, fostering team development and ensuring continuity of service standards. The hourly pay for this role ranges from $16.05 to $19.26, dependent on factors such as experience, skills, and geographic location. Global Partners emphasizes fair compensation practices and retains the flexibility to adjust compensation based on performance and market conditions. Overall, this role offers a comprehensive opportunity for individuals looking to grow within a reputable company that values its people and offers robust support for professional development and career advancement.