GUEST SERVICE ASSOCIATE- Store 83

United Dairy Farmers (UDF) is a well-established convenience store chain known for its commitment to delivering a superior customer experience. With numerous locations, UDF combines the convenience of a traditional convenience store with a focus on exceptional guest service and quality products, including their signature ice cream treats and fresh food offerings. Founded many years ago, UDF has grown into a trusted brand renowned for its friendly staff, clean stores, and commitment to community engagement. This reputation is supported by their dedication to employee development and maintaining a safe, welcoming environment for both guests and team members. The company offers part-time employment opportunities for individuals looking to contribute to a dynamic retail environment while gaining valuable customer service experience.

The role of Guest Services Associate at United Dairy Farmers centers on providing outstanding service to every guest by following the five phases of The Hi Five Guest Experience - Invited, Welcomed, Well-Served, Respected, and Fulfilled. This position is part-time, offering flexible work hours across first, second, or third shifts with a pay range between $12.50 and $14.50 per hour. Candidates must be at least 16 years old to be eligible for employment.

As a Guest Services Associate, you will be the friendly face that ensures guests receive a warm and authentic greeting and that their needs are anticipated and met throughout their visit. You will operate the Point of Sale System and gas console accurately, handle various forms of payment including coins, currency, checks, credit cards, coupons, and food stamps, and maintain the overall cleanliness and organization of the store and its surroundings. This includes restocking merchandise, preparing DipSide items like shakes, malts, ice cream cones, sundaes, and sodas, monitoring product temperatures, and contributing to the security of the store by minimizing theft risks and adhering to company safety protocols.

Your role also involves maintaining compliance with all laws and company policies, particularly in Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Reporting duties include completing accurate time records and customer service documentation. The company values integrity, requiring each team member to carry out their responsibilities ethically and honestly. The work environment may expose you to varying temperatures, including freezer and outdoor conditions, requiring physical stamina and the ability to handle merchandise weighing up to 21 pounds.

This role is ideal for individuals who enjoy interacting with people, thrive in fast-paced environments, and are committed to providing exceptional customer service. United Dairy Farmers prides itself on fostering a supportive work atmosphere where associates can develop their skills and enjoy a rewarding part-time job with reliable scheduling and competitive pay. If you are looking for an entry-level position in retail that offers flexible hours, meaningful guest engagement, and a chance to be part of a respected community brand, the Guest Services Associate role at UDF is a great opportunity.