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United Dairy Farmers logo

GUEST SERVICE ASSOCIATE- Store 83

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.50 - $14.50
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Part-time schedule
competitive pay
Employee Discounts
Training and Development
friendly work environment

Job Description

United Dairy Farmers (UDF) is a well-established convenience store chain known for its commitment to delivering a superior customer experience. With numerous locations, UDF combines the convenience of a traditional convenience store with a focus on exceptional guest service and quality products, including their signature ice cream treats and fresh food offerings. Founded many years ago, UDF has grown into a trusted brand renowned for its friendly staff, clean stores, and commitment to community engagement. This reputation is supported by their dedication to employee development and maintaining a safe, welcoming environment for both guests and team members. The company offers... Show More

Job Requirements

  • Must be at least 16 years old to work at United Dairy Farmers
  • ability to speak, hear and understand spoken English well enough to communicate effectively with customers
  • ability to see well enough to operate store equipment including POS terminal, gas console, check identification documents and use price book
  • ability to understand operating instructions for store equipment and operate all store equipment
  • ability to prepare DipSide items using supplies located in the dip cabinets
  • ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change
  • ability to recognize numbers, count and do arithmetic well enough to complete required records
  • ability to move merchandise from storage to shelves, displays, freezers and milk box and place for proper display
  • ability to clean counters and other surfaces
  • ability to tolerate exposure to temperatures as low as -30 degrees Fahrenheit for at least 2 minutes
  • ability to tolerate exposure to temperatures as low as 33 degrees Fahrenheit for at least 10 minutes
  • ability to raise at least 10 pounds from floor level to a height of 5 feet
  • ability to place an 8 inch by 10 inch by 10 inch package weighing 21 pounds into dip cabinet, the top of which is 3 feet above the floor

Job Qualifications

  • Ability to speak, hear and understand spoken English well enough to communicate effectively with customers
  • ability to see well enough to operate store equipment including POS terminal, gas console, and check identification documents
  • ability to understand operating instructions for store equipment and operate all store equipment
  • ability to prepare DipSide items using supplies located in the dip cabinets
  • ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change
  • ability to recognize numbers, count and do arithmetic well enough to complete required records
  • ability to move merchandise from storage to shelves, displays, freezers and milk box and place for proper display
  • ability to clean counters and other surfaces

Job Duties

  • Provide the signature UDF Hi Five Guest Experience
  • greet guests with a warm, authentic hello
  • ensure store is prepared and ready for guests at all times
  • anticipate needs of guests and provide assistance to ensure each guest leaves satisfied with the intention to return
  • prepare DipSide items including shakes, malts, cups, cones of ice cream, yogurt, sundaes, and sodas
  • efficiently operate Point of Sale System and gas console, accurately registering all transactions
  • handle coins, currency, checks, credit card transactions, coupons, and food stamps
  • keep shelves, displays, milk box and freezers filled and faced
  • ensure dip cabinet is filled and presentable
  • ensure coffee pots and ice dispensers are full
  • ensure proper rotation of stock and check for out of code dates
  • maintain awareness of all guests in store and lot to minimize shoplifting and gas drive-offs
  • control cash levels in register using proper drop procedures
  • follow Tobacco/Alcohol Management and Robbery/Violence Deterrence programs
  • maintain safe, clean and organized store and parking lot
  • keep store equipment clean
  • monitor product and refrigeration temperatures
  • accurately complete time records and customer service documentation
  • perform other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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