GUEST SERVICE ASSOCIATE - Store 238

United Dairy Farmers (UDF) is a recognized and trusted convenience store and gas station chain known for its commitment to quality products and excellent customer service. Established with a strong community presence, UDF has grown to become a favorite destination for customers seeking not only fuel but also fresh food items, beverages, and a friendly retail environment. The company prides itself on creating a welcoming atmosphere where guests feel valued and appreciated each time they visit. As a part-time Guest Service Associate role at UDF, employees play a critical part in delivering a high standard of service that reflects the company’s core values and enhances the overall guest experience.

The Guest Service Associate at United Dairy Farmers is entrusted with delivering the Hi Five Guest Experience, which includes being invited, welcomed, well-served, respected, and fulfilled during every interaction. This role involves direct engagement with guests, ensuring that their needs are anticipated and met with care and efficiency. Associates are responsible for the safe and efficient operation of their work shift while adhering to all company policies, local laws, and safety regulations. United Dairy Farmers emphasizes an ethical work environment where honesty and respect form the foundation of every team member's responsibilities.

This position is part-time, offering around 25 hours or less per week, with varied shifts including first, second, or third shifts. The pay range is competitive, from $12.50 to $14.50 per hour, providing an attractive hourly wage for those seeking flexible work schedules in a retail and service environment. The role is excellent for individuals who enjoy interacting with people and take pride in maintaining a clean, organized, and customer-focused environment.

Guest Service Associates are expected to maintain a positive attitude and a professional demeanor while performing a variety of duties such as greeting guests warmly, preparing popular DipSide menu items like shakes, malts, ice cream cones, and sundaes, operating the point of sale system accurately and efficiently, and managing gas sales with proper authorization. They also stock merchandise responsibly, manage store security through vigilance against theft and loss, and keep the store environment clean and safe for both guests and employees.

Additional vital responsibilities include monitoring refrigeration equipment to ensure food safety, managing cash through proper drop procedures, and completing accurate reports and time records. The role also demands the ability to communicate effectively in English, handle transactions including coins, cash, checks, credit cards, food stamps, and coupons, and physically manage stocking tasks that might include lifting items weighing more than 20 pounds.

United Dairy Farmers supports its employees with ongoing training and resources to excel in their duties and foster a service-oriented culture. This job is ideal for individuals who thrive in fast-paced environments, demonstrate attention to detail, and have the agility to move efficiently throughout the store. Applicants must be at least 16 years old, making this position suitable for high school students or entry-level candidates wanting to gain valuable retail and customer service experience.