Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
flexible scheduling
Retirement Plan
Job Description
The Maritime Aquarium at Norwalk is a renowned educational and family-focused institution dedicated to fostering a deep connection between the public and the marine environment, specifically emphasizing Long Island Sound and the greater ocean ecosystem. Located in Norwalk, Connecticut, and approximately 50 miles from New York City, it stands as the second largest family attraction in the state, attracting almost 500,000 visitors annually. For more than 35 years, the Aquarium has enriched the lives of countless guests by providing an immersive experience across a variety of exhibits that span from the delicate salt marshes and estuaries to the fascinating habitats... Show More
Job Requirements
- Ability to stand or sit for several hours at a time
- ability to work outdoors in all weather conditions
- personable and customer-service oriented
- strong command of English language with clear speaking voice
- enthusiastic, friendly, outgoing and engaging
- excellent communication skills
- comfortable with walkie communication
- commitment to high guest service standards
- ability to work weekends, holidays and occasional evenings
- required to wear uniform and follow dress code
- preferred open availability
- previous guest service experience preferred
- computer literate
- ability to manage groups and crowd control
- ability to maintain register balance
- ability to perform cleaning and maintenance tasks
Job Qualifications
- Previous experience in guest service preferred
- strong command of English language written and verbal
- excellent communication skills
- comfortable interacting with large crowds
- ability to use walkie communication
- commitment to high guest service standards
- computer literate
- ability to manage schedules and crowd control
- knowledge of marine and Aquarium-related information is a plus
- proficiency in a second language is beneficial
Job Duties
- Stand or sit for extended periods
- work outdoors in various weather conditions
- provide exceptional customer service
- manage ticket and membership sales including refunds and upselling
- greet and assist guests and groups
- operate the 4-D Theater including loading and monitoring films and cleaning seats
- run information stations and Virtual Reality experiences
- monitor guest behavior in Pinniped Cove and ensure exhibit safety
- communicate Aquarium information and upcoming events clearly
- follow uniform and dress code guidelines
Job Location
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