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Guest Service Agents | Sheraton DFW Airport

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

excellent pay
hotel discounts
Flexible Schedule
Opportunity for growth
Positive work environment

Job Description

The hotel is a vibrant and customer-focused establishment, dedicated to providing guests with a remarkable experience from the moment they arrive until their departure. As a key player within this bustling hospitality environment, the establishment prides itself on fostering a warm, welcoming atmosphere where every guest feels valued and at home. This commitment to exceptional service is reflected in its friendly staff and efficient operations, ensuring that every stay is memorable. The hotel operates in a fast-paced setting, necessitating excellent communication, professionalism, and a passion for hospitality. It is also a place where employees are encouraged to share their local... Show More

Job Requirements

  • high school diploma or equivalent
  • preferably three to six months of related experience
  • strong interpersonal and communication skills
  • ability to work under pressure
  • friendly and outgoing personality
  • ability to stand, sit, walk, bend, twist, climb stairs, and lift up to 50 pounds
  • flexibility to accommodate varying schedules including nights, weekends, and holidays

Job Qualifications

  • high school diploma or equivalent
  • three to six months of related experience preferred
  • excellent communication skills
  • strong customer service orientation
  • ability to work in a fast-paced environment
  • proficiency with property management systems and computer databases
  • ability to handle cash responsibly
  • physical stamina to stand, sit, walk, and lift up to 50 pounds
  • flexibility to work nights, weekends, and holidays

Job Duties

  • greet guests with a friendly and positive attitude
  • manage guest check-in and check-out processes efficiently
  • provide detailed information about local restaurants, entertainment, and sporting events
  • handle cash transactions responsibly
  • use computers, databases, and property management systems to perform job duties
  • communicate clearly and professionally in a fast-paced environment
  • fulfill guest requests promptly and courteously

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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