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Guest Service Agent (Valet) - Limelight Boulder

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Benefits

Paid Time Off Programs
paid leave programs
Employee ski pass
Other company perks

Job Description

Limelight Hotels by Aspen One is a distinguished hospitality company renowned for providing authentic and contemporary connections to the communities and breathtaking adventures that surround their unique and elevated locations. With properties nestled in prime destinations such as Aspen, Snowmass, Denver, with upcoming sites in Boulder and Mammoth, Limelight Hotels offer guests immersive experiences enriched by distinct design and purposeful functionality. Each hotel serves as a vibrant hub reflective of its locale, appealing to travelers seeking both comfort and local culture. The company is committed to exceptional service, sustainability, and fostering genuine connections between guests and their travel environments. <... Show More

Job Requirements

  • Must be over 18 years of age
  • A valid driver's license is required
  • High school diploma or equivalent preferred
  • 1 year of guest or customer service experience preferred
  • Ability to drive shuttle/car for extended periods
  • Ability to lift, push or pull up to 50 lbs individually or with assistance
  • Ability to work in varying weather conditions
  • Must maintain vehicle cleanliness and safety standards

Job Qualifications

  • Must be over 18 years of age
  • A valid driver's license is required
  • High School Diploma or high school equivalent preferred
  • 1 year of guest/customer service skills preferred
  • Knowledge of hotel fire and safety procedures
  • Knowledge of product or service (example retail product, food and beverage products)
  • Knowledge of company policies and procedures
  • Proficiency in communicating clearly both verbally and in writing to team members and customers
  • Ability to work in collaboration with others to achieve team goals
  • Ability to maintain the cleanliness of work area
  • Ability to engage with customers in a positive and helpful manner
  • Ability to always drive safely

Job Duties

  • Pick up and deliver guests to various local locations as scheduled by the Front Desk
  • Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
  • Know about all daily hotel functions, locations, and times for appropriate guest direction
  • Maintain constant communication with Front Desk for itinerary changes and guest requests
  • Check inside and out of vehicles for cleanliness
  • Clean inside and outside of vehicles when needed
  • Check all essential fluids including oil and brake fluid and check the tire pressure
  • Report any problems with the vehicles to Guest Services Manager
  • Follow baggage tagging procedures and ski storage procedures
  • Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
  • Maintain a high standard of cleanliness in the Lobby and Luggage storeroom
  • Fill out vehicle maintenance checklists as directed
  • Report all accidents accurately filling out incident reports immediately
  • Assist Front Desk in locating lost baggage through airlines and guest services desk at airport
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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