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Guest Service Agent | Cambria Hotel | Fort Worth, TX

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive pay
hotel discounts
flexible scheduling
Employee development opportunities
Supportive team environment

Job Description

Our client is a dynamic and guest-centric hotel dedicated to providing exceptional hospitality experiences in a vibrant, fast-paced environment. This establishment prides itself on creating a warm and welcoming atmosphere for travelers and visitors, ensuring every guest feels valued and cared for from the moment they walk through the door to their departure. Known for modern amenities and a prime location, the hotel attracts a diverse clientele seeking quality accommodations coupled with personalized service. The business is rooted in a commitment to excellence and community engagement, often sharing knowledge about the local area, including restaurants, entertainment, and sporting events to... Show More

Job Requirements

  • high school diploma or equivalent
  • three to six months related experience preferred
  • excellent communication and customer service skills
  • ability to stand, sit, carry or lift up to 50 pounds
  • availability to work nights, weekends, and holidays
  • ability to work in a fast-paced environment
  • positive and outgoing personality

Job Qualifications

  • high school diploma or equivalent
  • excellent interpersonal and communication skills
  • prior experience in hospitality or customer service preferred
  • proficiency with computer systems and property management software
  • ability to multitask and remain calm under pressure
  • knowledge of local area and attractions is a plus

Job Duties

  • greet guests with a friendly and welcoming demeanor
  • manage check-in and check-out processes efficiently
  • provide information about local attractions, restaurants, and events
  • handle cash and credit transactions responsibly
  • use property management systems and databases to maintain guest records
  • respond to guest inquiries and resolve complaints promptly
  • maintain a clean and organized front desk area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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