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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $18.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
Access to TELUS Health
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Professional Development
Referral Bonus Program
Job Description
HHM Hotels is a renowned hospitality company dedicated to delivering outstanding guest experiences through its network of quality hotels and resorts. Known for its warm service culture and commitment to excellence, HHM Hotels embraces a people-first ethos, ensuring that both guests and employees enjoy an environment conducive to growth and satisfaction. As a recognized leader in the hospitality industry, HHM Hotels offers a blend of traditional values and innovative approaches that cater to a diverse clientele. The company values flexibility, professionalism, and a continuous learning mindset to uphold its reputation for superior accommodations and customer service.
The role of ... Show More
The role of ... Show More
Job Requirements
- Previous hotel front desk experience required
- supervisory experience preferred
- strong communication skills
- leadership ability
- familiarity with property management systems preferred
- ability to multitask in fast-paced environment
- flexible schedule including nights, weekends, and holidays
Job Qualifications
- Previous hotel front desk experience
- supervisory experience preferred
- strong communication and interpersonal skills
- leadership and team development ability
- experience with property management systems preferred
- ability to multitask in a fast-paced environment
- flexible schedule including nights, weekends, and holidays
Job Duties
- Lead, coach, and support front desk team members to ensure a seamless and efficient operation
- deliver exceptional guest service
- act as the first point of contact for guest concerns and resolve issues professionally
- ensure all front desk functions are executed with accuracy and excellence
- train and mentor new team members
- maintain high standards
- adapt quickly to changing needs
- take ownership of responsibilities and outcomes
- collaborate with other departments for seamless guest experience
- assist with scheduling, shift coverage, and operations
- support auditing, cash handling, and compliance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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