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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Match
Daily Pay
Life insurance
Access to TELUS Health
Travel Discounts
Commuter Benefits
Employee assistance program
Wellness Program
Educational development
Referral Bonus
Job Description
HHM Hotels is a respected hotel group known for delivering exceptional hospitality experiences across its various properties. The company focuses on providing guests with comfortable accommodations, courteous service, and sustainable practices that align with modern expectations. As a part of the hospitality industry, HHM Hotels emphasizes a culture of excellence, putting people at the heart of its operations with a commitment to growth and continuous improvement. The hotels operate with a focus on guest satisfaction, employee well-being, and community involvement, making it a sought-after employer in the hospitality sector.
This role is ideal for individuals interested in advancing their ... Show More
This role is ideal for individuals interested in advancing their ... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous customer service experience or equivalent training required
- knowledge of PMS systems preferred
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service experience or equivalent training
- knowledge of PMS systems preferred
Job Duties
- Greet guests immediately and offer assistance
- register and assign guests to rooms
- establish methods of payment and verify credit
- make and confirm reservations
- compute bills, collect payments, and give change
- transmit and receive messages using phone or PMS
- respond timely to guest requests
- receive and resolve guest complaints, escalating as needed
- secure guests' valuables in safes
- perform bookkeeping, balancing accounts and audits
- monitor guest satisfaction scores and improve service
- practice safe work habits following OSHA standards
- assist in breakfast area or with luggage during peak times
- ensure overall guest satisfaction
- perform other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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