You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Life insurance
Employee assistance program
Travel Discounts
Commuter Transit Benefits
Wellness Program
Educational development
Referral Bonus
Job Description
HHM Hotels is a distinguished hospitality company renowned for delivering exceptional guest experiences across its diverse portfolio of hotel properties. With a strong commitment to quality, sustainability, and customer satisfaction, HHM Hotels has established itself as a leader in the hotel industry, blending welcoming atmospheres with innovative service standards. The company prioritizes creating memorable stays for both leisure and business travelers, maintaining high operational standards and fostering employee growth and engagement.
The Front Desk Agent role at HHM Hotels is a vital position responsible for being the first point of contact for guests. This role requires greeting, registering, and ser... Show More
The Front Desk Agent role at HHM Hotels is a vital position responsible for being the first point of contact for guests. This role requires greeting, registering, and ser... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous customer service experience or equivalent training required
- Knowledge of PMS systems preferred
- Ability to work varied shifts including holidays, weekends, and alternate shifts
- Physical ability to stand for extended periods and lift up to 25 pounds
- Ability to communicate effectively with guests and team members
- Commitment to safety standards and practices
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience or equivalent training required
- Knowledge of PMS systems preferred
- Strong communication and interpersonal skills
- Ability to handle guest complaints effectively
- Basic bookkeeping skills
- Ability to work shifts including weekends and holidays
Job Duties
- Greet guests immediately and offer assistance with their needs
- Register and assign guests to hotel rooms
- Establish methods of payment and verify credit
- Make and confirm reservations
- Compute bills, collect payments, and make change for guests
- Transmit and receive messages using telephones or the PMS system
- Respond to guest requests timely
- Receive and resolve guest complaints, escalating to supervisor if necessary
- Secure guests’ valuables in hotel safe or safe-deposit boxes
- Perform bookkeeping activities such as balancing accounts and conducting audits
- Work towards increasing departmental and overall guest satisfaction
- Practice safe work habits and follow MSDS and OSHA standards
- Assist in breakfast area or with guest luggage during peak periods
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: