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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
incentives - quarterly bonuses
Work-life balance - flexible scheduling
Paid Time Off
hotel discounts and free room nights
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
Award-winning workplace
Job Description
Drury Hotels is a well-established hospitality company known for its commitment to delivering exceptional guest experiences and nurturing a supportive work environment for its employees. Founded with a vision to provide more than just a place to stay, Drury Hotels focuses on creating a welcoming atmosphere where guests feel valued, and team members thrive professionally and personally. Headquartered in St. Louis, Missouri, the company operates a growing portfolio of upscale hotels throughout the United States, continually expanding to new locations. With a reputation for excellence, Drury Hotels is recognized for maintaining award-winning service standards and innovative employee programs, making it... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to handle cash transactions accurately
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings and weekends
- Reliable and punctual
- Ability to multitask and stay organized under pressure
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction (written and verbal direction) in English
- Willingness and ability to work alone as scheduled
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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