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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Our establishment is a reputable hotel dedicated to providing outstanding lodging and hospitality services to guests from around the world. Known for its welcoming atmosphere and commitment to guest satisfaction, the hotel offers comfortable accommodations, modern amenities, and exceptional customer service. The hotel prides itself on maintaining a professional yet friendly environment and serving as a preferred choice for both leisure and business travelers. Employees are valued team members who contribute to upholding the hotel's standards of excellence and ensuring memorable guest experiences.
We are currently seeking a reliable and courteous Guest Service Agent to join our front de... Show More
We are currently seeking a reliable and courteous Guest Service Agent to join our front de... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or customer service
- ability to handle cash accurately
- excellent communication skills
- ability to work flexible shifts including nights and weekends
- knowledge of emergency procedures
- proficiency with computer systems
- ability to maintain confidentiality
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- excellent communication and interpersonal skills
- proficiency in operating switchboard and computer systems
- ability to handle cash accurately
- strong problem-solving skills
- knowledge of emergency procedures and hotel safety protocols
Job Duties
- Be ready to begin work at the specified time
- greet guests, check them in and out with friendliness, speed and accuracy
- maintain all paperwork as required by your shift, initial and date when applicable
- maintain accuracy in handling cash, responsible for the cash drawer and balancing shift report
- operate switchboard and transfer calls as required by shift
- keep all business confidential on and off duty
- know room rates, locations, and furnishings of all rooms
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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