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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive hourly wage
opportunities for career growth
Supportive and inclusive work environment
Employee Discounts
Training and development programs
Dental Insurance
Vision Insurance
Supplemental Insurance
401(k) retirement plan
Employee lunch
Free parking
Job Description
The Verve Hotel - Boston Natick is a premier hotel located in the vibrant heart of Natick, Massachusetts. Known for its commitment to delivering exceptional hospitality experiences, the hotel emphasizes comfort, style, and personalized service to all its guests. Whether accommodating business or leisure travelers, The Verve Hotel combines modern amenities with a welcoming atmosphere designed to ensure that every visit is memorable and enjoyable. The hotel prides itself on creating an environment where guests feel valued and cared for, supported by a team of dedicated professionals who share a passion for hospitality. The Verve Hotel - Boston Natick operates... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong problem-solving skills and a positive attitude
- Availability to work mid to late evenings, including weekends and holidays
- Basic computer proficiency, including familiarity with reservation systems
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong problem-solving skills and a positive attitude
- Basic computer proficiency, including familiarity with reservation systems
Job Duties
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently while managing reservations
- Respond promptly to guest requests and resolve issues to ensure satisfaction
- Maintain accurate records of guest information and transactions
- Collaborate with other hotel departments to ensure seamless guest experiences
- Provide information about hotel amenities, local attractions, and services
- Handle phone calls and emails, directing inquiries as appropriate
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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