Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Vision
Medical
Dental
Paid Time Off
Life insurance
Retirement
Job Description
Located near Sacramento's Land Park neighborhood, our upscale hotel offers a prime location with serene surroundings making it an ideal retreat for both business and leisure travelers. Just 2.6 miles from the Sacramento Executive Airport and 11 miles from the Sacramento International Airport, the hotel provides convenient access to key transportation hubs. Guests can explore various popular area attractions such as Old Sacramento, the Sacramento Zoo, and Sacramento City College, enhancing their stay with memorable local experiences. The property boasts spacious hotel rooms and suites featuring luxurious bedding and modern bathrooms designed for maximum comfort. Visitors can indulge in gourmet... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous customer service experience or equivalent training required
- Knowledge of PMS systems preferred
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience or equivalent training required
- Knowledge of PMS systems preferred
Job Duties
- Greet guests immediately and offer assistance
- Register and assign guests to hotel rooms
- Establish methods of payment and verify credit
- Make and confirm reservations
- Compute bills, collect payments, and make change
- Transmit and receive messages using telephones or PMS system
- Respond to guest requests in a timely manner
- Receive and resolve guest complaints, escalating to supervisor if needed
- Secure guests' valuables in hotel safe or safe-deposit boxes
- Perform bookkeeping activities such as balancing accounts and audits
- Monitor guest satisfaction scores and work to improve
- Practice safe work habits and follow safety standards
- Assist in breakfast area or with guest luggage during peak times
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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