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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Training and Development
Job Description
BHC is a renowned hospitality company known for providing exceptional hotel services that combine comfort, luxury, and superior guest experience. As a company committed to excellence, BHC operates multiple hotels that cater to a diverse clientele, emphasizing quality and impeccable service standards. With a rich history in the hospitality industry, BHC has built a reputation for maintaining high standards in all aspects of guest interaction, including accommodations, dining, and personalized services. The company fosters an inclusive work environment and is dedicated to equal employment opportunities, ensuring merit-based hiring and catering to a broad spectrum of talents and backgrounds. Employees at... Show More
Job Requirements
- Must be able to speak, read, write and understand the primary language used in communication with guests, suppliers, and colleagues
- Must be able to read and write to facilitate the communication process
- Must possess basic computer skills
- Must have complete knowledge of POS system
- Knowledge of appropriate table settings and service ware
- Ability to describe all menu items, prices and methods of preparation
- Must have complete knowledge of products and specifications outlined in the dinner menu
- Must be able to lift equipment, supplies, etc. of at least 30 lbs. on a regular and continuing basis
- Must be able to push and pull carts and equipment weighing up to 75 lbs. frequently
- Must be able to stand and exert well-paced mobility for 8 hours in length
- Talking and hearing continuously in the process of communicating with guests, supervisors and subordinates
- Vision occurring continuously with near vision and depth perception
Job Qualifications
- High school diploma or equivalent
- Good communication skills, both verbal and written
- Basic computer skills including knowledge of POS system
- Knowledge of appropriate table settings and service ware
- Ability to describe menu items, prices and methods of preparation
- Prior hospitality and/or food and beverage experience preferred
Job Duties
- Understand completely all programs, procedures, standards, specifications, guidelines and training programs
- Consistently follow steps of service in preparing, delivering, and servicing orders
- Prepare in-room dining trays or carts, ensuring all items are complete, clean, and visually appealing
- Deliver food and beverages promptly to guest rooms, following the established room service standards
- Set up trays, carts, or tables as per guest preference, ensuring a welcoming presentation and providing any necessary accompaniments or condiments
- Collect used trays, carts, or dishes promptly from guest rooms, hallways, or service areas
- Maintain cleanliness and order in designated room service stations and storage areas
- Follow hotel sanitation standards for food and beverage items and practice safe food handling
- Restock service items and maintain adequate supplies of trays, condiments, utensils, and other necessities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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