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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Split Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
JW Marriott is a premier luxury hotel brand known internationally for its commitment to exceptional service, elegant accommodations, and memorable guest experiences. As part of the Marriott International family, JW Marriott hotels set the standard for sophistication and comfort in the hospitality industry. These hotels offer a range of upscale amenities, stylish rooms, and world-class services designed to meet the needs of discerning travelers. With properties located in key cities and resort destinations worldwide, JW Marriott combines contemporary style with warm, personalized service to create an inviting atmosphere for their guests. The brand emphasizes a holistic approach to hospitality, fostering... Show More
Job Requirements
- Must be able to speak and understand basic English
- High school diploma or GED
- Previous housekeeping experience in a hotel, resort, or similar environment
- Ability to follow written and verbal instructions
- Physical stamina to stand, walk, bend, lift, and perform repetitive tasks
- Ability to work independently and with minimal supervision
- Commitment to company safety and housekeeping policies
- Proficiency in safe use of cleaning chemicals and equipment
Job Qualifications
- High school diploma or GED
- Previous housekeeping experience in a hotel, resort, or similar environment
- Effective verbal communication skills
- Ability to follow written and verbal instructions accurately
- Strong attention to detail
- Proficiency in operating cleaning chemicals and equipment safely
- Time-management and organizational skills
- Ability to work independently and as part of a team
- Physical stamina to perform repetitive cleaning tasks
- Commitment to cleanliness and guest satisfaction
- Basic English speaking and understanding skills
Job Duties
- Clean and service each assigned guestroom in accordance with established cleanliness and presentation standards
- Change linens and properly make beds to brand specifications
- Thoroughly clean and sanitize all bathroom areas including showers, doors, walls, mirrors, tubs, toilets, sinks, faucets, counters, cabinets, shelves, and floors
- Empty trash and clean trash receptacles
- Replenish all standard bathroom amenities and supplies including towels, toiletries, and paper products
- Dust all room surfaces and fixtures including furniture, artwork, mirrors, vents, drawers, and similar items
- Ensure all electronics are functioning properly such as televisions, clock radios, telephones, remote controls, hair dryers, irons, and other in-room devices
- Clean and restock the minibar or coffee setup including coffee, sugar, creamers, and related supplies
- Vacuum carpets thoroughly and inspect under beds, behind nightstands, and behind drapes for cleanliness and items
- Report all lost-and-found items to the Housekeeping Coordinator per established procedures
- Report any missing items for investigation and appropriate guest charges if applicable
- Notify leadership of rooms with refuse service, late checkouts, or do not disturb status to obtain replacement rooms and meet daily credit requirements
- Report maintenance issues including lights not working, doors not closing properly, leaks, broken furniture, missing or damaged hangers, hair dryers, irons, or remote controls
- Clean, organize, and restock housekeeping carts and storage areas
- Follow all safety procedures including chemical safety and PPE guidelines
- Complete all assigned rooms each shift according to productivity and quality standards
- Provide turndown service as needed or when requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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